AutoZone Auto Parts

4.1
287 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Clayton Road in Concord, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Concord, CA or call us at (925) 681-1484.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5267 Clayton Rd, Concord, CA
94521, United States

Hours

Reviews

4.1
287 reviews
5 stars
153
4 stars
71
3 stars
28
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and lack of assistance.

Staff Knowledge

Many customers appreciated the staff's knowledge and willingness to help, particularly in finding and installing parts.

Store Experience

The store environment is generally described as clean and organized, but some customers reported issues with stock availability and long wait times.

Product Issues

Several reviews highlighted problems with product returns and warranty claims, leading to dissatisfaction with the store's policies.
  • LM
    Laila M
    1 day ago
    5.0
    The staffs are very helpful, professional and knowledgeable. I am thankful that I was able to get what I needed for my pick up. Highly recommended!
  • JR
    Jenelle Ramos
    Jan 6, 2026
    5.0
    I came in for a few items and Daniel was an absolute life saver! He was very patient, knowledgeable and professional and I just can’t say enough about helpful he is. I’ve been to this location many times and the service has been fine, not bad or anything but nothing to write home about but today I left so thankful for Daniel’s help.
  • JS
    Jameel sanad
    Dec 14, 2025
    1.0
    very bad customer service
  • JT
    Jorge Trejo
    Dec 3, 2025
    1.0
    Just called asking if a team member was working today. The RUDE guy who took my call say something I couldn’t even understand (I believe he tries to say there’s no one under that name working g there) and hang up on me instead of asking if I needed help. Don’t let this kind of employees handle customers like that!! Calling O’Reilly for help now.
  • LL
    Liliana Lopez
    Nov 18, 2025
    5.0
    Struggled ALL day with a dead battery 😭 got jumps from family and friends, made it to Auto Zone. Jacob assisted me 10/10 courtesy, prompt & knowledgeable! Happy customer, will definitely recommend this location to others! Thanks so much Jacob! I’m back on the road 🙌

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Concord, CA?

AutoZone Auto Parts in Concord, CA is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup and same-day delivery services for customer convenience.