Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lakeshore Dr in Clearlake, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Clearlake, CA or call us at (707) 995-2130.
Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are criticized for rudeness and lack of knowledge.
Store Cleanliness
The store is generally reported as clean and organized, contributing positively to the shopping experience.
Product Availability
Customers appreciate the variety of products available, although some report instances of items being out of stock.
Staff Knowledge
There are concerns about the knowledge level of some staff members, with reports of inexperienced employees providing incorrect information.
JW
johnny ware
Jan 2, 2026
2.0
I am a little flustered this morning as the parts that I need are hard to find and pricey. I decided to visit Auto Zone to get a price check of the items that I needed and was relieved to see that there was no one in the store but one other person who was just about done with the ( we will call him the parts guy) the parts guy. There were a couple other things that I needed to also get so I went to look at the paint and seen it was a little higher. I don't want to get of track at what happened there. The parts guy was helping a lady who seems to have lost her card and by the look on his face was not pleased about it. So I was waiting for her to finish her transaction, standing a little behind her when all of the sudden the parts guy decided he didn't like where I was standing. He was pretty much done with his only other customer in the store when he said very point blank, almost like when your punishing your kids for getting in trouble at school " STAND RIGHT HERE!" with the motion of his hand putting a spell on me to move now. The other customer was startled at the command that was giving to me. I was embarrassed and pissed! Why was he being so rude? I've never seen this guy before, I just wanted a price check and maybe a little help if he knew how to fix what I was doing. Needless to say I just looked at him and walked out the door telling him to have a good day. I don't know why people get jobs that they know there going to hate. This guy was no customer service guy. In no way shape and form did he want to help me find what I need. After I left the store the manager was outside smoking a cigarette and I informed him what had happened and he kinda just blew it off. I know this is a review so let me some it up. All the employees that I came in contact with didn't not even say hi or goodmoring or even nod for that matter. There not very friendly there at all. So if your a this is your store. I gave then 2stars because the store was clean but that's it. I will not shop there until some kinda management shake up is done
Thank you
DH
Drexel Handley
Jan 2, 2026
5.0
This is the second best auto zone I've found as far as helpfulness of the employees always there to help and you feel very welcome when you visit great people and great place fir you auto needs
MM
manikondas
Dec 23, 2025
5.0
Rainy Morning with a broken Wiper,walked into this store.Fortunately found Ricky at the counter who helped change my Car Wipers right away.Saved my time with a rainy day and dangerous curvy boards.
Thanks Autozone, Clearlake! Great Service.
What types of products can I purchase at AutoZone Auto Parts in Clearlake?
The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which phone number can I use to contact AutoZone Auto Parts on Lakeshore Dr?
You can call them at (707) 995-2130 or toll-free at 1-800-288-6966.
Where is AutoZone Auto Parts located in Clearlake?
It is located at 15125 Lakeshore Dr, Clearlake, CA 95422, USA.
Are there any dining options near AutoZone Auto Parts where I can eat before or after shopping?
Yes, nearby dining options include Taco Bell, Anjali's Restaurant (seafood and steakhouse), Magic Wok (Chinese and Asian cuisine), Subway, Laguna Mexican Restaurant, and Tequila’s Mexican Grill & Bar.
Can I find any hotels near AutoZone Auto Parts if I am visiting from out of town?
Yes, nearby hotels include Best Western El Grande Inn and Travelodge, which are convenient lodging options close to AutoZone.
Are there any automotive-related businesses close to AutoZone Auto Parts in Clearlake?
Yes, nearby automotive-related businesses include another AutoZone location and NAPA Auto Parts - Lake Parts Clearlake.
Does AutoZone Auto Parts have a social media presence where customers can get updates?
Yes, you can follow AutoZone on Twitter with the handle @autozone and find their Facebook page at https://www.facebook.com/394003024124116 under AutoZoneClearlakeCA.