Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in City Of Industry, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Puente Hills location today.
Location
Hours
Reviews
4.3
321 reviews
5 stars
223
4 stars
41
3 stars
17
2 stars
8
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and accommodating, with many customers highlighting specific employees for their exceptional service.
Efficiency
Customers frequently mention quick service, with many reporting minimal wait times for both pickup and return of vehicles.
Vehicle Quality
The rental cars are noted to be clean, well-maintained, and in good condition, contributing to a positive rental experience.
Reservation Issues
Some customers experienced problems with vehicle availability despite having reservations, leading to frustration and dissatisfaction.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding unprofessional behavior from certain staff members and issues with damage claims.
- MRMonty RushNov 10, 20255.0Great Enterprise location. Reserved a compact car online the day prior, took maybe 10 minutes to get the car, staff were friendly and transparent with pricing. Returned in less than 5 minutes.
- DWDonna WoodsNov 8, 20255.0I couldn't believe the loyalty and respect I received at the stop over in La Puente. Now that's the way customer should be treated I give them 6 stars +
- ACAngelina CardenasNov 6, 20255.0Paperwork was short and the car was available as I walked out the door.
- JDJames DazaOct 31, 20255.0Henry was such a great help during the whole process from reservation to dropping off the car. His assistant manager Nita was also very accommodating and helpful during the pickup process. 10/10 Would rent from this Enterprise again!
- LOLana OOct 6, 20255.0I had lost the key and got a tow within the hour plus another vehicle, on a Sat, w little time. (I later found the key and returned it.) The folks there Henry, Kaitlyn, and Ernie, just real nice and personable folks. I had to extend my time as well, they made it so easy. I went because of a death in the family so the car was so important and was a non issue. Thank you!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in City Of Industry?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours for Enterprise Rent-A-Car at the Puente Hills location?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car in City Of Industry?
You can reserve your rental car by visiting their website through the provided reservation URL or by calling their local phone number.
Does Enterprise Rent-A-Car accept credit cards and cash as payment?
Yes, they accept American Express, Discover, Mastercard, Visa, as well as cash and checks.
Is Enterprise Rent-A-Car at Puente Hills owned by women or offers discounts for active military?
Yes, this location is women-owned and offers discounts for active military personnel.
What services does Enterprise Rent-A-Car provide besides standard car rental?
They offer services including van rentals, luxury car rentals, and airport pick-up services.
Are there any popular dining options near Enterprise Rent-A-Car in City Of Industry?
Yes, nearby you can find restaurants like Luyu Dumplings and Java Cafe Taiwanese Chef, perfect for a meal before or after your rental.
Where can I find beauty and spa services near Enterprise Rent-A-Car?
Close to this location are Achan's Salon, New Vogue Spa, and Renaissance Spa where you can enjoy hair and beauty treatments.
Are there any medical or eye care facilities near Enterprise Rent-A-Car?
Nearby eye care clinics and specialists include NVISION Eye Centers, Hyperspeed LASIK, and the office of Dr. Dagny Zhu, MD.
How can nearby transit or other local services help when visiting Enterprise Rent-A-Car?
While specific transit stops aren't listed, the proximity of services like Stoner Creek Carwash and financial advisors such as Acg Funding can support your errands and vehicle needs during your rental period.