Mixed reviews on customer service; some praised staff for being helpful and professional, while others reported rude interactions and slow service.
Service Quality
Customers appreciated the quality of repairs and thorough inspections, but there were complaints about mistakes, such as improperly tightened valve stems and unnecessary repairs.
Efficiency
While some customers experienced prompt service, others noted long wait times and inefficiencies, particularly regarding appointments.
Staff Recognition
Several customers highlighted specific staff members, like Tom and Pam, for their exceptional service and dedication.
Pricing Concerns
There were complaints about pricing discrepancies and feeling overcharged for services, with some customers feeling misled.
SL
Sami Lynn
Feb 25, 2026
5.0
Being a woman and owning two vehicles, my main worry with auto shops is getting scammed, overcharged, or getting upsold for services I don’t really need or can do myself. With stuff I can’t fix on my own or don’t feel like doing at the time, I always come in to this specific GoodYear. I live quite a distance away from this location now, but the drive out is always worth it. Tom has been the one to help me every single time, and has always been very accommodating and helpful. He is very honest and to-the-point when it comes to what your vehicle actually needs and has never lied or tried to upsell me to make a profit. Yes, GoodYear is corporate-ran, so the prices can be a little steep for certain services—but in a pinch, it is genuinely worth it to me. Can’t recommend this location enough, and will definitely be coming here again in the future!
AA
Alex Macias (Alex)
Feb 16, 2026
1.0
Customer service, I don't think they ever heard of it.
MG
M.J Gangitano
Feb 16, 2026
5.0
I recently purchased some tires there for my Lexus. They where prompt and professional. Thank you.
PS
Paul Sanford
Jan 17, 2026
1.0
You won’t find any other tire store with slower, more aggravating service. It was amazing how much they just don’t care. Good luck!
LM
Lisa M.
Dec 30, 2025
5.0
Always a great experience here for regular service
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair including oil changes and general auto repair services.
Where is Goodyear Auto Service located?
It is located at 7986 Greenback Lane, Citrus Heights, CA 95610-6908, USA.
What are the opening hours of Goodyear Auto Service?
Monday to Saturday, Goodyear Auto Service is open from 8:00 AM to 6:00 PM, and on Sunday from 9:00 AM to 5:00 PM.
Does Goodyear Auto Service provide in-store pickup services?
Yes, Goodyear Auto Service offers in-store pickup services for customers.
Which payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and wheelchair accessible restroom facilities.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online at their reservation website: https://www.goodyearautoservice.com/en-US/make-appointment
Which nearby restaurants can I visit before or after my service appointment?
Nearby restaurants include A&W Restaurant, Red Robin Gourmet Burgers and Brews, Red Robin Gourmet Burgers, and Wendy's for a variety of dining options.
What shopping centers are close to Goodyear Auto Service?
The Sunrise Mall is nearby with stores such as New York & Co Sunrise Mall, Macy’s Sunrise, and shoe stores like Journeys and Shoe Palace.
Are there convenient transit options near Goodyear Auto Service?
Yes, the SACRT Sunrise Mall Main Terminal bus station is nearby, which can help customers access the area conveniently.
Brand Certified Facts from Goodyear Auto Service
This information is certified by Goodyear Auto Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: