Safelite AutoGlass

Reviews

• JG

  Jocelyn Y. Osorio Garcia

  3 days ago
  5.0
  Made an appointment via my insurance to replace my front windshield and wiper blades replaced. I was greeted immediately by the older gentleman at the front desk. He was very nice, provided all the necessary information needed regarding the wait time. It did take close to 3hrs to get my car back but no Biggy. The technicians and other employees are also very nice. They have a cute little refreshment area for customers. Overall experience is 10/10!
• TG

  Tina G

  3 days ago
  5.0
  I had a great experience with Safelite replacing my windshield. The scheduling was easy, they came to my home to do the replacement and it was very efficient! Definitely recommend!
• AS

  ali shirazi

  Apr 24, 2026
  5.0
  Great experience getting my windshield replaced here. I have a zero-deductible policy and they billed insurance directly. They used high-quality Acoustic HUD glass that matches my factory specs perfectly. The calibration for my safety sensors was done quickly and the staff was very professional. Skip the dealer and come here!
• 8P

  86 47 Bone Spur President

  Apr 15, 2026
  5.0
  The online scheduling is great. I opted to take the car in for the work. The office has a waiting room with coffee and tea. The there is a strip mall down the street with food shops. The initial email estimate had 3 hours to complete. When I dropped off the car the technician mentioned 2 hours. I waited for the car and it didn't take 3 hours. I was impressed with the repair work. My car is leased so I had to get an OEM replacement windshield. I also selected the new wiper blades. I would recommend this place.
• DK

  Daniel Kibodeaux

  Apr 13, 2026
  1.0
  My insurance made me bring my vehicle to this Safelite branch for a windshield repair. Shortly after driving my car, an error appeared in my vehicle about an “Active Brake Assist” so I scheduled a second appointment last week to have the vehicle sensor/camera recalibrated again. After a couple hours, the Safelite technician told me he couldn’t properly recalibrate the vehicle and to take my car to the dealership to have it recalibrated and the Safelite shop would cover it. I brought my vehicle to the Mercedes dealership for a 10:20 appointment and called Safelite to give them the cost of the recalibration at the dealership. They told me that the service center would be contacting me to approve the work. I waited until 1:00pm and called a couple more times getting the same answer. Eventually, I sent my wife to the service center to find out what was going on where the manager Robert Maya said “I am not going to pay for an error that isn’t part of the windshield.” I tried to speak with him further and he kept the same defiant attitude until I finally told him in not friendly terms to contact the dealer so I can just get my car serviced. Oh, and his technician broke a plastic piece on my vehicle and didn’t tell me. The Mercedes dealership let me know. I don’t recommend this shop. The manager is a tool with no customer service of conflict resolution skills. The technician will break parts and make statements that are not true. They are cowards and will avoid requests from the Safelite main number to get their input and as a result I wasted nearly a full day of PTO due to their incompetence.

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