RV Pro Mobile Inc.

Reviews

• SQ

  Solstice Queen

  Nov 28, 2025
  1.0
  George is rude and does NOT provide good customer service. The first time I called I got Prices which were reasonable. When I called to set a date for service he then changed his prices to outrages, unreasonable prices without a break down. He was extremely rude and did not explain why the cost went from $350 to $1600. I don’t recommend this place at all.
• SA

  Shawn Allen

  Aug 18, 2025
  5.0
  This place is great! Very helpful in finding what you need if they do not stock it. I just wish they had enough business to stay open on Sat. & Sun.
• JJ

  Jubie Julián

  Jul 2, 2024
  5.0
  Good service
• AM

  Alice Myers

  Feb 8, 2024
  1.0
  Beware!! For a $175 service call, Alberto arrived and identified the part # of the leaking valve we pointed out and provided clear access to. He showed me the part was $20, yet the estimate to return was 2 hours labor and $45 each for parts (he suggested we get 2). He couldnt have been there more than 15 minutes. I asked for a business card, but he didn't have any. 16 days later, we called to learn the status. We were told they'd check and let us know. 2 days after that Alberto answered the phone and again, would check on it. Then, we called again the next day and left a message and also sent a text. Feeling ghosted, we assumed they were just running a scam just to collect $175 from gullable RVers. Fast forward 4 more days and we get a call that the part is in and he can come that afternoon to install it. He will be there at 1pm. At 2:15 he arrives and installs both parts, which takes 45 minutes, part of the time which he's on the phone. He asks me to pay for the parts and 2 hours labor. I say that's not right, you haven't been here 2 hours. He tells me that I signed the estimate and I owe him for 2 hours. After some back and forth, he finally takes off 1/2 hour, which leaves me only paying DOUBLE the time it took, plus the initial $175 service call, which included no labor. I asked him to email me a copy of the invoice, which he didn't. I requested an invoice again a few days later, and when I received it was shocked to learn that we were charged a 2 day air shipping fee of $46.81! Now, I'm really upset. We've paid $521 for 2 visits, $40 worth of parts and less than an hour of labor in total. I sent an email asking why I paid 2 day air when we waited 22 days for service?? I got a response from Lucy asking for my payment info for a refund. A week later I inquired to the status and was told the info had been sent to accounting and it (not sure of the amount) would be refunded in 24-48 hours. Since then I have sent 2 more emails and received no response. It has been almost a month since the refund was promised and I assume it will never arrive. It's too bad RV Pro has such poor business practices, because I do believe Alberto has good technical skills. Just be prepared to pay through the nose and never expect a reply when you reach out to them beyond getting your card # for $175 before you'll even be scheduled.
• BM

  Bryan Myers

  Feb 10, 2020
  1.0
  Nice people but nice didn’t get the job done! Called repeatedly to get and update on ordering a part for my oven but got nothing but, “we will call you back” or “waiting to hear back from the manufacturer about a warranty part”. Funny how I got right though to the manufacturer and they said to have RV Pro call and could ship the part out same day. Don’t think they even called. Wasted my time and $100 on the service and had to hit the road without a working oven. Campland By The Bay should reconsider recommending them.......

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