Customer Service
Many customers praised the helpfulness and knowledge of staff, particularly highlighting employees like Miguel, Emilio, and Ivan for their exceptional service.
Inconsistency
There were mixed reviews regarding service quality, with some customers experiencing poor assistance or unhelpful attitudes from certain employees.
Product Availability
Several customers reported issues with product availability, particularly with online orders and specific parts being out of stock.
Installation Assistance
Customers appreciated the free installation services offered for items like batteries and windshield wipers, although some reported inconsistent experiences.