Jiffy Lube

3.9
344 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CHINO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • Requires appointmentNot available

Location

Jiffy Lube
4143 Riverside Dr, Chino, CA
91710, United States

Hours

Reviews

3.9
344 reviews
5 stars
205
4 stars
45
3 stars
14
2 stars
18
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently noted the quick service, often completing oil changes in under 15 minutes.

Customer Service

Mixed reviews on customer service; while some praised friendly staff, many reported rude or unprofessional behavior from management and technicians.

Pricing Concerns

Several customers expressed dissatisfaction with high prices and unexpected charges, feeling that the service did not justify the cost.

Quality Issues

Multiple reviews highlighted concerns about the quality of service, including improper oil changes and lack of thoroughness.
  • AA
    authorNYSE
    2 days ago
    1.0
    ⭐☆☆☆☆ Jiffy Lube #361 – Riverside Drive, Chino, CA Very disappointing experience and the only time a Jiffy Lube oil change has genuinely concerned me. I normally go to Jiffy Lube #1200 on Gary Ave in Pomona, where Alberto, Juan, and Edwin consistently provide professional, transparent service. This Chino location was nothing like that. The employee who assisted me, Kevin, was dismissive and unclear during a coupon issue that originated from Jiffy Lube’s own website. He was able to find the coupon himself but made no effort to help resolve it and instead treated it as entirely the customer’s problem. What concerned me most was the speed of the oil change. There were already two cars ahead of me in the bay. I checked in, briefly left the shopping center, came back, declined an air filter upsell, sat down for about a minute—and was immediately told my car was done. The entire service appeared to take five minutes or less. I was not shown the oil level, there was no service walkthrough, and the oil-change reminder sticker wasn’t applied—just handed to me. Between the attitude, lack of communication, and unusually fast turnaround, this visit left me questioning the quality of the work performed. I won’t be returning to this location.
  • HC
    Heather Cain
    Nov 28, 2025
    5.0
    I got fast service without an appointment, in and out in 15 minutes for an oil change. I was really impressed when the technician didn't try to upsell me on filters and hoses I don't need. They run a tight ship here and it's a very convenient location.
  • KC
    Kevin Colchado
    Aug 21, 2025
    5.0
    Quick and easy superb service!
  • LB
    Lisa Blackman
    Jan 7, 2023
    5.0
    Great service..quick and very thorough. I will use them again in the future.
  • GH
    Gonsalo Herrera
    Feb 24, 2020
    5.0
    Excellent customer service.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service