AutoZone Auto Parts

4.3
245 reviews

Business Details

4080 Chino Hills Pkwy, Chino Hills, CA
91709, United States
(909) 597-8614

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Chino Hills Pkwy. in Chino Hills, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chino Hills, CA or call us at (909) 597-8614.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4080 Chino Hills Pkwy, Chino Hills, CA
91709, United States

Hours

Reviews

4.3
245 reviews
5 stars
162
4 stars
43
3 stars
16
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were reported as rude and dismissive.

Staff Knowledge

Many customers highlighted the staff's knowledge and ability to assist with car issues, often going above and beyond to help.

Efficiency

Several reviews noted quick and efficient service, especially regarding battery replacements and diagnostics.

Store Management

There were complaints about management's handling of customer issues, particularly regarding exchanges and refunds, which negatively impacted customer loyalty.

Overall Experience

While many customers had positive experiences, there were significant complaints about poor service and unhelpful staff, leading to a divided perception of the store.
  • MK
    Mike Kugelman
    Jan 6, 2026
    5.0
    I ordered the part online, and when I got to the store, it was all ready, and I just picked it up.
  • AA
    Adam
    Jan 3, 2026
    1.0
    Very poor customer service. On January 3 around 10 AM, employees were rude and ignored me when I asked for help with a diagnostic scanner. The manager was dismissive and didn’t try to help. I went to O’Reilly instead, where they helped me right away and earned my business.
  • AF
    Addilyn Fox
    Jan 1, 2026
    5.0
    Ethan rocks
  • MR
    mia Rivera
    Oct 22, 2025
    5.0
    Edgar Rivera helped me last minute to change my breaks!! i really appreciate he's dedication to the job!
  • VM
    Vladimir Miranovic
    Oct 15, 2025
    5.0
    💪🏻💪🏻💪🏻

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