Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were reported as rude and dismissive.
Staff Knowledge
Many customers appreciated the staff's knowledge and ability to assist with car issues, often going above and beyond to help.
Efficiency
Several reviews highlighted the efficiency of service, particularly in battery replacements and diagnostics, though some noted understaffing during busy times.
Negative Experiences
A number of customers reported negative experiences, particularly regarding order issues and unhelpful attitudes from certain staff members.