Get back on the road confidently with Intoxalock, the trusted Ignition Interlock Device (IID) provider of Chico, California and the no. 1 interlock device brand in the U.S.. Located in the Chico neighborhood at 2725 Ca Hwy 32, we offer fast and affordable court-approved IID installation, calibration, and removal services. Our certified technicians ensure a smooth, stress-free experience while helping you stay compliant with California interlock laws. With 24/7 customer support, Intoxalock makes the process easy for drivers to regain their licenses after a DUI. Visit us in CA near you or call our state specialists to schedule your car breathalyzer installation and get back on the road safely!
If i could I would give it zero stars. This company is a scam. They will lock you out for no reason. Then state it was some obscured reason your device locked you out. After you have paid all the fines and fees. They will also get your License suspended by reporting to DMV you are in NON-Compliance even when you are. And now they are trying to get me to go to DMV and submit FRAUDULANT paperwork. Stating they had an inspection done on my vehicle and device, when i have the print out from the shop stating otherwise. They are criminals and i will be reporting them. I just hope it goes somewhere. DO NOT do business with this company. they take advantage of you knowing it is required for you to have a device in your vehicle. They are extremely RUDE as well when you have them on the phone. STAY AWAY!!!!!!
This is in response to intoxalock below... Why would i continue to reach out to your customer service, when just last night prior to writing that review I was rudely told that what i said didn't matter and to contact DMV.. No I think I would prefer to take this to the authorities since I know I cannot submit fraudulent paperwork I am 100% positive a company cannot either. I have the evidence and I think Intoxalock usually just steam rolls over people. It has been a nightmare dealing with your company.... this all while my mother just passed and I can legally drive till DMV is open... So i don't see any resolution you can come up with.
UPDATE:
I was contacted by a representative of Intoxalock. Isaias, he was very professional, understanding, and actually cared. I believe we came to a resolution that both me, him, and his company can be happy with. Not only crediting me for past unwarranted lock outs but once I can get ahold of DMV mandatory action he is going to set me up with a free inspection. I have a feeling anyone under Isaias might be getting some retraining or possibly new training. He handled the situation very well. He also sent me an email with everything we worked out. If the all Intoxalock employees conducted themselves as he did, they would have a monopoly on the interlock business. I will update further once all things are completely smoothed out.
Update:
I resend my 5 star review, once again Intoxalock has dropped the ball. After I finally got my DL situation figured out, Intoxalock was to schedule me an appointment at their expense to figure out why my vehicle keeps needing to be jumped. crick. cricket.... Nothing.. I finally decided to take it to a shop of my own. This shop determined that yes indeed the Intoxalock device is causing a parasitic drain on my battery. This battery which is a yellow top Optima, a $300 battery, I just bought new in Feb. 2025 is completely dead. It will not hold a charge. Now on top of the cost of the diagnosis I have to replace the battery. I have reached out to Intoxalock and have received no response. I truly hope if you are considering doing any business with this company you read these reviews and stop yourself from the headache. I have been left stranded over holiday weekends, missed finals for two of my college courses, could not pick up my significant other to take her to the Emergency room all due to this horrible interlock device. And with no cause or reason... I then had to pay to get my vehicle unlocked... Yes I will give them this they have given my account credit for some of my future payments. But I would not be surprised if those credits somehow disappear without any explanation after this review. That's the kinda company Intoxalock is.
TJ
Timothy Johnson
May 2, 2025
5.0
Great shop very helpful informative and friendly staff in everything and more than just your breathalyzer issues would recommend 2-tech to everyone and have done just that thank you to everyone there
NR
Nick Riggins
Dec 11, 2024
5.0
This place was very helpful, they were very fast and stayed within the time they said it was going to take. I recommend this place for anyone else that needs the same things done.
MS
Maura Sullivan
Nov 11, 2024
4.0
I already wrote one of these but I keep getting these emails asking for reviews. The man who demonstrated everything was very personable, friendly and encouraging. My only complaint is that I had to watch several YouTube videos to figure out that you blow in til you hear 3 beeps, suck air til you hear 1 beep, then blow again. No one told me that. Hence I kept getting the “blow harder” message and the car wouldn’t start.
Frequently Asked Questions About Intoxalock Ignition Interlock
How does an interlock device work?
An ignition interlock device (IID) is a small breathalyzer installed in your vehicle to prevent it from starting if alcohol is detected on your breath. Before driving, you'll blow into the device. If your breath alcohol concentration (BrAC) is below the programmed limit, the car starts. Periodic retests occur during your trip to ensure continued compliance. To read more on Intoxalock, you can read our ignition interlock device guide.
What is the cost of an ignition interlock device?
The installation of an ignition interlock device, often called a car breathalyzer, typically costs between $70 and $150. This one-time fee is paid at the start of your lease and covers the service center's labor to install the device in your vehicle. Payment is made directly to the service center at the time of installation. For more on cost breakdowns, you can read our cost of ignition interlock device guide.
How do I use my interlock device?
Using an IID is simple. To start your vehicle, blow into the device as directed. If the device detects no alcohol, your car will start. You may be prompted for "rolling retests" while driving, where you’ll blow into the device again to confirm compliance. How-to videos are also available on the Intoxalock mobile app.
Where do I get an ignition interlock device?
Ignition interlock devices can be installed at certified service centers nationwide. Intoxalock offers a convenient network of locations and helps you schedule an installation appointment near you. Visit our Intoxalock locations page or call us to find the nearest service center and begin the installation process.
How long will my installation take?
Installing an ignition interlock device typically takes 1-2 hours, depending on your vehicle type. Certified technicians ensure the device is properly installed and provide you with training on how to use it. Contact Intoxalock for an appointment and an accurate time estimate for your installation.
What happens if I fail a breath test on my ignition interlock device?
If you fail a breath test, your vehicle will not start, and the device will log the event. Depending on your state’s regulations, multiple failed tests may trigger additional penalties, such as lockouts or reporting to your monitoring authority. Intoxalock devices allow you to retest after a short wait if alcohol is no longer detected. Always follow your state’s guidelines to remain compliant.
Can I install an ignition interlock device in a vehicle I don’t own?
Yes, in most cases, you can install an ignition interlock device in a vehicle you regularly drive, even if you’re not the registered owner. However, the vehicle owner must provide consent for the installation. Intoxalock works with you and the owner to ensure compliance with state regulations and the successful setup of the device.
What should I do if my ignition interlock device locks me out?
If your ignition interlock device locks you out, it’s usually due to missed tests, failed tests, or state-specific requirements. Intoxalock offers a simple lockout override process in most cases to help you get back on the road quickly. Contact Intoxalock customer support for assistance and to understand the steps needed to resolve the issue.
What services does Intoxalock Ignition Interlock offer at the Chico location?
Intoxalock Ignition Interlock in Chico offers installation, calibration, and removal of ignition interlock devices (IIDs) with certified technicians to ensure compliance with California interlock laws.
Where is Intoxalock Ignition Interlock located in Chico, CA?
Intoxalock is located at 2725 CA Hwy 32, Ste D, Chico, CA 95973.
What are the business hours for Intoxalock Ignition Interlock in Chico?
The Chico location is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How long does it usually take to install an ignition interlock device at Intoxalock?
Installation typically takes 1-2 hours depending on your vehicle type, with certified technicians guiding you through the process.
Can I install an ignition interlock device on a vehicle I do not own at Intoxalock?
Yes, you can install an IID on a vehicle you regularly drive with the vehicle owner's consent to comply with state regulations.
What should I do if my ignition interlock device locks me out?
Contact Intoxalock customer support for assistance with lockout overrides and to understand the steps needed to resolve the issue.
Are there any nearby automotive repair services close to Intoxalock in Chico?
Yes, nearby automotive repair services include 2Tech Automotive, Tedious Repairs, and Martin Motors, useful if you need vehicle maintenance or repair alongside IID installation.
What public services or educational places are near Intoxalock's Chico location?
Nearby places include Conservation Corps for public service and Mobile First Response providing first aid classes and education, which might be of interest when visiting the area.
Where can I find car detailing or customization services near Intoxalock in Chico?
Close to Intoxalock, you can find David's Automotive Detailing for car wash and detailing, Mobile Excitement Car Stereo for car stereo installations, and Chico Custom Tint for window tinting.
How can I schedule an ignition interlock device installation at Intoxalock in Chico?
You can schedule an appointment by calling the main phone number +1 530-212-9465 or visiting their website at https://www.intoxalock.com/locations/ca/chico/2725-ca-hwy-32-12021