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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.1
(786 reviews)
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Business Details

2540 Cohasset Rd, Chico, CA
95973, United States
(530) 899-1188
https://www.enterprise.com/en/car-rental/locations/us/ca/chico-esplanade-3021.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Chico, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Chico Cohasset location today.

Location

Enterprise Rent-A-Car
2540 Cohasset Rd, Chico, CA
95973, United States

Hours

Reviews

4.1
786 reviews
5 stars
510
4 stars
97
3 stars
42
2 stars
36
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees who went above and beyond.

Reservation Issues

Numerous reviews mentioned problems with vehicle availability, including not having reserved cars ready and long wait times.

Mixed Experiences

While some customers had great experiences, others reported poor service and unprofessional behavior from staff, leading to frustration.

Cleanliness and Maintenance

Several customers noted that vehicles were not clean or ready upon pickup, impacting their overall satisfaction.
  • LK
    Loren Kammerer
    Feb 25, 2026
    5.0
    It was a very easy process. The agent asked what I needed and found the best fit for me, The agent explained every thing I needed to know, The return process was fast and easy.
  • SB
    Susan Braverman
    Feb 23, 2026
    1.0
    Made a courtesy call to say I’d be late from time I reserved car. Car was not ready and had to wait an hour+ while car was being “cleaned out.” Car seats & carpet badly stained. Car smelled like beer spilled in it. Windshield wipers were sticking. In foresight, I shouldn’t have accepted it, but needed to get on the road. Was offered a $ deduction. Still disappointed. Will not go to this rental again.
  • SB
    Susan Braverman
    Feb 23, 2026
    1.0
    Car wasn’t ready - waited an extra hour - needed to be cleaned out- car had an odor like beer spilled in it-they kept apologizing You asked me to contact you ( name signed is Nellie). Please send an email address. I have the information you asked for ready to send.
  • CT
    Carin Tillger
    Feb 10, 2026
    1.0
    I am 4 foot 10 inches tall. I have not driven a gas car in over 10 years as I have a Chevy bolt electric. Tried to drive it 3 blocks away from the enterprise rental place. Felt like my foot was slipping on the gas pedal. Had to pull over in a residential area and get help taking it back. My eyes do not work together and the gas and the speedometer were not digital. They could not find anything that would work and the original car that would have worked that was reserved was not available as it was brought in with a broken rear view mirror. Wasted my whole day with this horrible situation. Never again will I use this business.
  • RR
    Ryan Redd
    Jan 30, 2026
    5.0
    From my initial call to picking up the car and dropping the car off. All of the staff were helpful, energetic, and had smiles on their faces. I felt like they actually cared about my experience. The staff in Chico California were particularly engaging. When I dropped my car off in San Jose on Stevens Creek Boulevard, that crew was also very helpful even offered me a ride to my dealership. I will continue to use your services moving forward.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Chico?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks for rental.

Where is the Enterprise Rent-A-Car location in Chico?

The Enterprise Rent-A-Car is located at 2540 Cohasset Rd, Chico, CA 95973.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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