Tire Choice Auto Service Centers

Reviews

• KG

  Kayla Gray

  6 days ago
  5.0
  Walked in on a Saturday, was warmly greeted and helped immediately with a tire patch. Took less than 30 min!
• KG

  Karin Ghaderi

  Feb 20, 2026
  5.0
  Great experience. I came in with my two kids to have a tire patched. Thankfully we were in and out of there before we knew it! Thanks Stephanie and team!
• GB

  Gabriel Barrera

  Feb 19, 2026
  5.0
  On a rainy night, we got a flat tire and pulled into the nearest tire shop without knowing what to expect from Tire Choice. When we walked in the next morning, we were met by an amazing team that truly went above and beyond. Stephanie deserves special recognition for her outstanding leadership and problem-solving skills, she made a stressful situation so much easier for us. Ramon double-checked all the tire information to make sure everything was correct, and Jose did an incredible job replacing our tire. He is clearly an expert at what he does, and we felt completely safe driving again because of his work. I highly recommend this place as your next tire shop visit if you want quality service, professionalism, and timely work. They turned a bad night into a great customer experience.
• CS

  Chandanny Seng

  Feb 16, 2026
  5.0
  Brought my car in to replace all 4 tires, my original appointment was at 5pm but I called and asked if I could come earlier and they said yes. As soon as I arrived, two guys came out to greet me. I was helped right away. Service was very friendly. The waiting area was safe and clean. Although the wait was a bit long, they apologized and kept me updated. Highly recommend, would return!
• KN

  Keith Nauman

  Jan 25, 2026
  1.0
  I'm disappointed to be writing this because I chose this location based on consistently positive past experiences. The staff had always been friendly and helpful, and I've recommended this shop to others in the past. During a recent visit, I was quoted around $2,200 for new tires. I wasn't comfortable with the price, which I understand is my choice and the shop's decision to set. I declined and was advised to buy tires online and have them shipped to the store for installation. When I called to confirm the tire size before ordering, since the shop still had my car, I received incorrect information. When I called again, I was given different sizes without anyone checking the car, even though it was still at the shop. I finally had to insist that someone physically look at sticker insife my vehicle to verify the correct size. I initially let this go. The tires were delivered in less than a week, but I received no notification from the store. When I called to check, I was told my tires were not there and that maybe they were delivered to a different local store "because that happens all the time." I then had to spend time contacting Tires Easy and FedEx, only to confirm the tires had in fact already been delivered to this location. The main issue was my interaction with an employee named Steven on the day of installation. I explained that I had been there a little over two weeks earlier and that the 'service due" message on the dashboard had not been cleared. Steven immediately dismissed what I was saying, replying, "Isn't the car electric? We didn't do an oil change," and spoke to me condescendingly. I also let that go for the time being, as I know this notification has been cleared before. Later that day, after receiving a text saying the tires couldn't be installed with photos that didn't clearly explain the issue, I called the store to understand what was going on. During that phone call, Steven repeatedly cut me off and spoke to me in a dismissive manner. Instead of helping problem solve or explain next steps, the call was effectively shut down. When I came back to the store to pick up my car, the same behavior continued in person. I again tried to explain the earlier tire size confusion and understand how the issue could be resolved. Steven interrupted me repeatedly, offered no guidance, and ended the conversation by stating the tires were "spare tires," without any attempt at collaboration. I was willing to overlook the earlier confusion and wasted time, but after being treated this way, it made me question the overall professionalism and communication at this location. I won't be returning. In a time when costs are high and customers have many choices, customer service plays a critical role in where people choose to do business. A company’s reputation is shaped by the experiences it delivers, particularly the most recent ones.