Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Castaic, CA!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,586 reviews
5 stars
1,360
4 stars
603
3 stars
282
2 stars
90
1 star
251
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly during busy hours.
Cleanliness
While some customers praised the cleanliness of the restrooms, others noted issues with dirty facilities and long wait times for showers.
Parking Issues
Numerous complaints about limited parking availability and strict enforcement of parking rules, making it difficult for truck drivers to rest.
Food Quality
Mixed reviews on food quality, with some customers finding it unacceptable and others enjoying nearby food options.
Safety Concerns
Several reviews highlighted safety issues, including harassment from security and concerns about the presence of vendors near the gas station.
- RFRigoberto Flores2 days ago1.0Hola buenas noches acabo de perder mi cartera en el baño si alguien la la recojo favor de entregarla en caja porfavor
- SLSullivan Lievore2 days ago5.0Despite the “one million people” come in and out this was the cleanest pilot I have ever been, showers clean and fast hot water 🚿 no wait at all for showers, managers, cashiers and staff very professional and EDUCATED, HELLO pilot CEO 🧑💼 let’s make this location a strong EXAMPLE for the others two locations I was that lacs of all the good points that I made here, for any business in the world this is just the essential for attract COSTUMERS and the very hard work DRIVES who move this country FORWARD! Endless great food for all taste and very good music! Thank you Pilot travel center from Castaic rd, Castaic, California! You guys ROCK 🎸 🤘
- SMseyyed mousavi3 days ago1.0I was taking a shower here and the water is getting hot to the highest level by itself 2 times it’s happened. I was burning and then I was taking a nap on the parking lot and the security came to me. You have to leave not only me he said to everyone I don’t know this is travel rest area or something else
- OROscar RochaDec 31, 20255.0Found everything I need
- TDTerra DukesDec 30, 20251.0Oh my gosh the lady name Brandy wouldn't sell me any fuses she said I had to leave and at the register pulled them out of my hands .I've traveled from Wisconsin at stopped at every pilot and never was treated the way she was.... im in shock I! I've spent so much money at all the pilot truck stops in the past like 1000s this Brandy is the worst ever im never going back there again .What made me really sick to my stomach was how she flirted with the men folk . The line was long so I was waiting watching how she was acting with all the truck drivers.. Yeck!! How unprofessional. I thought this business was so much more perfecional.. It Saddens me tremendously. I feel like I could file a citizen arrest for the embarrassment and hatred .It's like elderly abuse... these businesses need customers to stay afloat .I think this one might not make it much longer if they keep this associate Brandy .Last but least .....If it weren't for the truckers they would hit rock bottom .The younger truckers were set aside as she chatted with the older ones on young trucker got so upset he stormed out. I also witness a guy running out of the store stealing the manager started yelling for security but it was to late ...wow what a low budget place ... Maybe she should be working about cleaning the bathrooms instead of kicking out paying customers..FINAL NOTE !!!! THE BRANJY ASSOCIATE HAD THE NERVE TO THROUGH HER MANAGER UNDER THE BUS !!!! ( SHE SAID THAT HE NOTICED ME EARLIER AND WAS NOT LIKING ME !! YA WHERE WAS HE THEN ? NOT THERE . Sorry lady you deserve -- minus stars on any review.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Castaic offer?
Pilot Travel Center in Castaic offers gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee.
Are showers available at Pilot Travel Center in Castaic and who can use them?
Showers are available and can be purchased by anyone at the location.
What are the payment options accepted at this Pilot Travel Center?
The location accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and cash.
Is there overnight parking available at Pilot Travel Center in Castaic?
Yes, overnight parking is available but for location-specific rules, it's best to contact the store directly.
Does this location offer laundry facilities for customers?
Laundry facilities vary by location; please contact the store directly or use the store locator tool to confirm availability.
Can I order food in advance for pickup at Pilot Travel Center?
Yes, you can order pickup using the Pilot Flying J online ordering system linked on their website.
What are the operating hours of Pilot Travel Center in Castaic?
The center is open 24/7 every day, including holidays.
Are there nearby restaurants where I can eat before or after visiting Pilot Travel Center?
Nearby restaurants include Cinnabon, Mariscos Y Tacos Perlita, Denny's, LA Indian Cuisine, Castaic Pizza Factory, Papaz Burger Grill, and WaBa Grill which offer a variety of food options.
Is there a propane exchange service near Pilot Travel Center in Castaic?
Yes, Blue Rhino Propane Exchange is located nearby for your propane needs.
Are there any nearby automotive or truck-related services around Pilot Travel Center?
Yes, nearby services include CAT Scale for truck weighing and O'Reilly Auto Parts for automotive parts and accessories.