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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.3
(587 reviews)

Business Details

21330 Sherman Way, Canoga Park, CA
91303, United States
(818) 999-6102
https://www.enterprise.com/en/car-rental/locations/us/ca/canoga-park-3200.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Canoga Park, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Canoga Park location today.

Location

Enterprise Rent-A-Car
21330 Sherman Way, Canoga Park, CA
91303, United States

Hours

Reviews

4.3
587 reviews
5 stars
420
4 stars
63
3 stars
30
2 stars
21
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Joshua, Will, and Lily for their exceptional service.

Mixed Experiences

While some customers had great experiences, others reported rude behavior from specific employees and issues with service quality, leading to frustration and dissatisfaction.

Reservation Issues

Several reviews highlighted problems with reservations, including cars being unavailable upon arrival and miscommunication regarding rental agreements.

Vehicle Condition

There were complaints about the cleanliness and maintenance of rental vehicles, with some customers receiving cars that were not properly checked or cleaned.

Insurance Practices

Some customers expressed frustration with the insurance upselling practices, feeling pressured into purchasing additional coverage they did not want.
  • SN
    Sam Nouri
    Feb 4, 2026
    1.0
    When Lexus dealer said they'll be here to pick you up in 10-15 min, and they showed up an hour later, I was disappointed, but when after 10 min drive I have to sit in office another hour to pick up my loaner car,... 😡😤🤬 Then they have a "DO NOT RENT" on my name from 4 years ago when they tried to rip me off and were not successful because I provided bank with all documentation and communication. So, why would #Lexus deal with these scammers?!... DO NOT EVER DEAL WITH ENTERPRISE,... LIKE EVER!!! I just can't believe how low the level of customer service has gone in Los Angeles all over every corporation... this is not ACCEPTABLE!!!! They have no respect for people's intelligence, time, privacy or money! This whole country should complete a hard reset..😑
  • PG
    Phil Gavcus
    Jan 27, 2026
    5.0
    I was rear ended. My Collision Center recommended this place. I had to rent a car for 38 days. I had to go here 3 times: [pick-up, switch-out (1st car had its catalytic converter stolen), and return]. This place is always SLAMMED… super busy: somehow they manage to treat every customer with fast, kind, personalized service. I was especially impressed by Joshua. What an asset that guy is to this company. I’d definitely recommend and use them again for car-rental needs.
  • AR
    Art Renfro
    Dec 30, 2025
    4.0
    Very professional staff got me checked in a breez, checkout was even better we'll go back to them again.
  • SS
    soheila shafieezad
    Dec 19, 2025
    1.0
    One of your worker with name of Will Laney was impolite and rudest person I ever seen as a customer associate.I believe the management should fire him,and I will call Enterprise cooperate office today and explain what happened to me last night. I suggest nobody should go to this rental office and should not deal with person like that I hope Enterprise get ride of him,nobody should treated like that Soheila
  • SG
    Steve Guttman
    Nov 13, 2025
    4.0
    People where really nice

Frequently Asked Questions About Enterprise Rent-A-Car

What type of vehicles does Enterprise Rent-A-Car in Canoga Park offer?

Enterprise offers a wide range of vehicles including rental cars, vans, and luxury cars with flexible rental options.

What are the operating hours for Enterprise Rent-A-Car in Canoga Park?

The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and is closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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