Business Details
About
Car Dealer
Rivian's Service Centers are by appointment only. Rivian is an electric vehicle maker, and our Service Centers are where we provide service and maintenance. You can submit a service issue directly through the Rivian app or call the 24/7 Rivian Service Support Team. Our team of service advisors will set out the optimal repair plan to get you back on the road. The service center has a waiting room with Wi-Fi, water, and snacks. If you’d like to experience a vehicle in person, please check out our Rivian Spaces or book a demo drive through our site.
Details
- Credit cardAvailable
- DebitAvailable
- On-site parkingAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Frequently Asked Questions About Rivian
Where is Rivian Service + Demo Center located?
It is located at 3120 Empire Avenue, Burbank, CA 91504, United States.
What are the operating hours of Rivian Service + Demo Center?
The center is open Monday to Friday from 10:00 AM to 6:00 PM, and on Saturday and Sunday from 8:30 AM to 5:00 PM.
Do I need an appointment to use the services at the Rivian Service Center?
Yes, Rivian Service Centers operate by appointment only to provide service and maintenance.
How can I submit a service issue for my Rivian vehicle?
You can submit a service issue directly through the Rivian app or by calling the 24/7 Rivian Service Support Team at +1 747-326-9184.
What amenities are available while I wait at the Rivian Service + Demo Center?
The service center has a waiting room with Wi-Fi, water, and snacks for customers.
Can I experience a Rivian vehicle in person at this location?
Yes, you can experience a vehicle in person by visiting the Rivian Spaces or booking a demo drive through their website.
Which nearby automobile-related places might interest a customer visiting the Rivian Service + Demo Center?
Nearby places include the Rivian Service Center and Rivian car dealer, useful if you want additional service options or to explore vehicle purchasing.
Are there any nearby cafes where customers can relax near the Rivian Service + Demo Center?
Yes, Networks Cafe is close by and offers a great spot for customers to enjoy a coffee or snack while waiting or before their visit.
What entertainment or shopping options are near the Rivian Service + Demo Center?
Nearby options include Tribal Scenery for arts and entertainment, Collectible Wizard for gifts and toys, and Unique Vintage, Inc. for retail clothing and thrift shopping.
Is there availability of health or insurance services close to the Rivian Service + Demo Center?
Yes, Covered California Burbank offers health insurance services nearby, and Lawyers' Mutual Insurance Company California is also located close to the center.