Customer Service
Many customers praised the staff for their friendliness, professionalism, and willingness to help, with specific mentions of employees like Kelly, Breezy, and George.
Mixed Experiences
While some customers had excellent experiences, others reported issues with rude staff, long wait times, and unfulfilled reservations.
Vehicle Quality
Customers appreciated the cleanliness and condition of the vehicles, although there were complaints about specific cars having mechanical issues.
Location Challenges
The Buena Park location was noted for being small and cramped, leading to difficulties in service efficiency and parking.