Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Brentwood, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Brentwood location today.
Location
Hours
Reviews
4.2
371 reviews
5 stars
239
4 stars
59
3 stars
22
2 stars
14
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their rental needs.
Staffing Issues
Several reviews highlighted concerns about the location being understaffed, leading to long wait times and difficulties in reaching customer service.
Vehicle Availability
Multiple customers reported issues with vehicle availability, including reservations not being honored and receiving different vehicles than expected.
Cleanliness and Maintenance
While some customers noted that vehicles were clean and well-maintained, others reported issues with cleanliness and vehicle condition, including unpleasant odors.
- AMApolo Morales1 day ago5.0Everything was so goog really good customer service and the cars really clean
- DHDenise Coleman - HuntingtonNov 11, 20255.0Every time I rent from them is a great experience! I absolutely adore the staff in Brentwood, Ca!
- NNNikkiOct 29, 20255.0Thank you Makala and Jason! I never knew car rentals could go as smoothly as this did! You two are great!
- RBRick BillyOct 29, 20251.0Waaaaay understaffed. This creates difficulties reaching them by phone and long waits when you go to pick-up/return cars. With this level of customer service the only way Enterprise survives is lowest rates. Staff gets this and doesn't go out of its way to provide service. Confusion reigns at Enterprise. After attempting to return call of Brentwood employee, I was transferred to some central call center. I provided all information for my rental and was assured all was set and this would be communicated to Brentwood. Several hours later I got a call from same Brentwood employee who called yesterday seeking same info I gave to call center. Right hand does not know what left hand is doing. Just hope my rental is actually booked. I have serious doubts. Enterprise response below - contact www…. - is laughable. They are can’t communicate between themselves. Now trying to get a receipt from Enterprise. You would think they would provide that as a matter of course. Not this one. They don't answer phones and don't forward to voicemail. The only possible conclusion is that they don't want to be bothered by customers.
- MOMichaela Owens-StaffordOct 23, 20255.0Awesome experience across the boards but Jared went above and beyond to help me I had reserved a vehicle in Walnut Creek drove out there. They didn’t have my vehicle. I called around other locations and Jared went out of his way to find the vehicle that I needed. Call me back and forth numerous times to work with me much appreciated. Excellent customer service You really don’t get this level of customer service anymore so I wanted to take the time to make sure that I recognize recognized him and their entire staff there is really friendly and genuine. !! Five stars for sure
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Brentwood, CA?
Enterprise Rent-A-Car in Brentwood offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit various rental needs.
What are the rental location hours for Enterprise Rent-A-Car in Brentwood?
The Enterprise Rent-A-Car in Brentwood is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
How can I make a reservation for a rental car at the Brentwood location?
You can reserve your rental car online at Enterprise's website specific to the Brentwood location or by calling their local phone number +1 925-634-2244.
Does Enterprise Rent-A-Car in Brentwood offer any special weekend rental rates?
Yes, Enterprise offers great weekend rates which can be booked through their weekend specials page on their website.
What payment options are accepted at the Enterprise Rent-A-Car in Brentwood?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Is the Brentwood Enterprise Rent-A-Car location owned by women and do they offer military discounts?
Yes, the Brentwood Enterprise Rent-A-Car location is woman-owned and provides discounts for active military members.
What services does Enterprise Rent-A-Car in Brentwood offer besides car rentals?
Besides car rentals, they offer van rentals, luxury car rentals, truck rentals, and airport pick-up services.
What nearby places can I visit after renting a car from Enterprise Rent-A-Car in Brentwood?
After renting a car, you may want to explore nearby places like Allan E. Jones Performing Arts Center for entertainment or relax at Amy’s Massage and wellness centers.
Are there automotive service providers near Enterprise Rent-A-Car in Brentwood if my rental needs maintenance?
Yes, nearby automotive services include Monkey Wrenches Inc., Brentwood Motorsports, Quick Lane for tire and oil changes, and Big O Tires for repairs and parts.
How can nearby gyms and fitness centers complement my visit to Enterprise Rent-A-Car in Brentwood?
You can balance your car rental with fitness activities nearby such as working out at Delta Crossfit or Muscle Mechanics LTM, both close to the rental location.