SIXT Rent a Car Beverly Hills

Reviews

• AT

  Adam Tara

  Dec 31, 2025
  1.0
  I had a car booked with Sixt and called a week in advance to confirm availability. During that call, I asked three separate times whether I would have a car at pickup even though I had not received a confirmation email and was reassured each time that I would. I was told that if the exact make and model wasn’t available, a similar vehicle would be provided. Despite this, the booking was cancelled minutes before pickup while on my way to the office. Calls are recorded and I provided the case number, but Sixt head office has refused to take responsibility or offer meaningful compensation, offering only $15. Cancelling at the last possible moment after providing repeated reassurance left me with no reasonable alternative and caused unnecessary disruption. I would not rely on verbal confirmation from Sixt, even when explicitly given….. Response to below. Thank you for the response but I have to say it does feel like a generic template response not addressing any of the issues and short falls or even picking up the phone to have a chat. To confirm I did raise this already with head office with an unsatisfactory response. And the situation was not just an inconvenience as you put but had a significant financial impact and lost day of planned activities on a holiday with young kids.
• MM

  Malak

  Dec 17, 2025
  5.0
  Amazing service with Fernando, Thanks! انصح فيهم وبقوة اسعارهم حلوه وفرناندو حاول يعطينا افضل سعر
• AA

  AntzDj1

  Dec 15, 2025
  1.0
  Another set of LA clown rental companies. Booked a car months ago that they could not confirm, ever. After emails leading up to my vacation I could never get confirmation of the car for certain. Booked a particular Mercedes car for a particular purpose, came 7200 miles for the vacation. Got to the day of booking and it was cancelled. Luckily I booked two, of which one was all good. Was contacted on the day that the 9am pick up was going to be delayed due to late return and it would be more like 10am. They would let me know when ready. I informed them I’d need 30 mins notice to travel and pick it up when it was ready. Was contacted again and told the car was wash, cleaned and ready to go. Got to the office after a 30 min drive to be told the car is not there and the renter extended their rental. I was then offered a lesser class vehicle or wait until another comes back in the next hour. I was told they would WhatsApp me when it came in. Didn’t hear from them again. Vacation and plans for the day ruined. day ruined. Vacation ruined. Good job for Turo coming to the rescue. If it wasn’t for sites like this I don’t know what I’d have done. I hope Turo makes these big fish go bust who can’t deliver, piss people off and ruin their plans. These companies do not have the cars available to offer for rent like they do. The rental companies are all like this. Full of broken promises and 1 star reviews. Let’s hope they fail and get what’s coming to them and become a statistic of the growing online presence and availability. If you can’t look after your customers, you deserve to get shafted too.
• KT

  Katie Timmins

  Nov 23, 2025
  5.0
  Heaven was very helpful and his service is awesome. Would recommend and will be going back for all future car hire needs!
• NI

  Natalie Imgraben

  Nov 18, 2025
  5.0
  Easy & seamless to hire a last minute car. The car I originally booked wasn't available at pick up time but employee Heaven helped organise a suitable alternative and matched the price. He was friendly and kind :)

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