Enterprise Rent-A-Car

4.2
468 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Beverly Hills, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Beverly Hills location today.

Location

Enterprise Rent-A-Car
265 N Robertson Blvd, Beverly Hills, CA
90211, United States

Hours

Reviews

4.2
468 reviews
5 stars
341
4 stars
31
3 stars
19
2 stars
8
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were criticized for rudeness and unprofessional behavior.

Reservation Issues

Numerous customers reported problems with reservations, including being denied cars that were confirmed, leading to frustration and dissatisfaction.

Staff Performance

Certain staff members, like Maddie and Kion, were highlighted for their exceptional service, while others were noted for being unhelpful or dismissive.

Vehicle Availability

Customers frequently mentioned issues with vehicle availability, including receiving different cars than reserved and experiencing long wait times.

Overall Experience

While some customers had positive experiences and expressed loyalty to the brand, many others reported significant dissatisfaction, particularly with specific locations.
  • DJ
    Denise Johnson
    3 days ago
    3.0
    Overall mediocre service, not like previously maybe management has changed but the ability to extend and pay for your rental is extremely inconvenient, especially during the holidays, insisting that you come in when they close at 5pm. For those of us that work beyond those hours there’s no emailed links or management can’t run the card over the phone and if you go over the original return date I was threatened like I’m stealing the car although I remain in communication about my work schedule and If an exception of some sort could be made to run the payment. In general the whole ordeal was unnecessarily stressful. Very disappointed with the overall experience but the car was in good shape and the price was decent for a long term rental. Simply because of the lack of convenience and the staff not being very helpful Enterprise is no longer my go to for rentals
  • RO
    Rabin Omrani
    6 days ago
    5.0
    Courteous, helpful and attentive. Got the car I wanted immediately. Highly recommended
  • CE
    Chandra Eisele
    Jan 6, 2026
    5.0
    Courteous, accommodating. I highly recommend Enterprise
  • AR
    Albert Robert
    Dec 23, 2025
    5.0
    I been rent for 35 yrs at this place all ways had qoulity service countin you the good work thank you enterprise.
  • JZ
    Jessica Zacholl
    Dec 19, 2025
    5.0
    I’m a big fan of this branch — the employees are fantastic and they always have an excellent selection of vehicles.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Beverly Hills offer?

Enterprise Rent-A-Car in Beverly Hills offers a wide range of vehicle rentals including cars, vans, luxury cars, and airport pickup services.

Where is Enterprise Rent-A-Car located in Beverly Hills?

The Enterprise Rent-A-Car location in Beverly Hills is at 265 N Robertson Blvd, Beverly Hills, CA 90211.