Enterprise Rent-A-Car

Reviews

• RS

  robin chevy stokes

  Jun 18, 2026
  5.0
  Friendly service and quick check-in and check out.
• TD

  Teacher Dee

  Jun 18, 2026
  1.0
  This car auto rental requires CREDIT CARD, W2, LEASE, PAYSTUBS, OTHER IDs other than your drivers’ and real estate ID. VERY INCONVENIENT.
• DL

  Dynalene Lopez

  Jun 18, 2026
  1.0
  Desk people were slow and will go through more than an hour of checking. They seem to be having fun instead of focusing on their job. This is the slowest car rental customer service I’ve ever had. If you are looking for faster processing, PLEASE DON’T CONSIDER THIS COMPANY!
• CG

  Christopher Gale

  Jun 12, 2026
  5.0
  It was easy and straight forward to get a car. The car was great to drive. Price was what we expected.
• AD

  Aakanksha Deb

  May 30, 2026
  1.0
  horrible experience! do not ever rent from this place! my friend tried to book a 15 passenger van and the reservation was confirmed. he got a call 3 days later saying that he was too young to rent the van. if age was the issue, why’d this reservation go through? shouldve been an automatic decline. then, my friend rebooked another car that we were supposed to pick up at 11am. the reservation was confirmed AND we had checked in. then we got a call at 4:31 (less than 24 hours before we needed to pick up the car) saying the car wouldn’t be ready until 12:30 the next day. we got to enterprise at 12:30 and they weren’t able to give us the car until past 1 and the employees seemed confused on what was going on and which car was ours. we were finally able to leave enterprise at 1:30, 2 and a half hours after we were originally supposed to leave. the gas tank was only half full when we got the car which left us guessing how much gas we had to put in the car when returning it and required us to fill more gas delaying us even more than we already were. when we returned the car they accused us of taking out a huge chunk of the underside of the car (pictures included) even though this was clearly how the car was designed and the same hole was there on the other side of the car. we had only driven the car on paved roads and had it for 24 hours so we would’ve known if we had caused such a big chip. we showed them pictures of the chip in the car that we had taken before we had rented the car and they only let us go once they verified with their own cameras which took about half an hour. also watched them accuse another person of causing damages while we were waiting to pick up the car the day before.

Frequently Asked Questions About Enterprise Rent-A-Car