Enterprise Rent-A-Car

Reviews

• TK

  Trudy Kriwokon

  Sep 22, 2026
  5.0
  I liked dealing with Enterprise because of the ease of the transaction and the use of a Clean New SUV.
• RG

  Rik Goebel

  Sep 19, 2026
  5.0
  Fellow was helpful with my additional questions. Fellow was very knowledgeable about the vehicle I was using for the weekend.
• TW

  Todd Wasylyshyn

  Sep 11, 2026
  5.0
  Needed a vehicle while my car was at the body shop. They have some sort of arrangement with ICBC. I was picked-up by a shuttle and then allowed to drop the car back at the body shop. The big welcome surprise was them calling me the day after to see if everything was okay, and then after I dropped it off, they called to thank me and confirm that the transaction was complete (with no balance to me -- direct billed to my insurer.) Very happy and will give them first chance next time I need a rental!
• JD

  Jean-François Desmarais

  Sep 10, 2026
  5.0
  Disponibilité des véhicules à la dernière minute, flexibilité dans l'offre : je peux ramener le véhicule quand je veux et je suis facturé proportionnellement, prix raisonnable, véhicules neufs, simplicité à la cueillette et au retour.
• RR

  ruyfel

  Aug 28, 2026
  1.0
  Do yourself a favor and rent from literally anyone else if you don't want to take a risk. I booked a car more than a month in advance. Then, about one minute before I pulled into the parking lot, I got a call saying they didn't have my car — or any car at all — but good news, they'd gone ahead and booked me with the local National branch for the same length of time at a cheaper price! I was annoyed they couldn't have given me a heads-up earlier, but I figured it was an acceptable fix, since otherwise I'd have been sitting around for hours waiting on Enterprise to maaaybe find me something. Surprise, surprise. I get to National and find out Enterprise had actually cut a full day off my booking, and the price was 50% higher, not lower. At that point I'm stranded at a National counter with no other options, so I had to eat the higher price. Moral of the story: I would've saved myself a headache and paid less if I'd just booked with National in the first place. I'm not renting from Enterprise again. They overbooked, didn't bother telling me until I was pulling in, lied about the price (or at best made a very convenient "mistake"), and offered nothing but a "sorry" after leaving me stranded. If Enterprise bothers to respond to this, please don't simply direct me to your generic customer support that won't do anything about this.