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Valvoline Instant Oil Change

4.5
(264 reviews)

Business Details

2821 North Chester Ave., Bakersfield, CA
93308, United States
(661) 410-6436
https://store.vioc.com/ca/bakersfield/2821-north-chester-ave

About

Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Bakersfield.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
2821 North Chester Ave., Bakersfield, CA
93308, United States

Hours

Reviews

4.5
264 reviews
5 stars
202
4 stars
32
3 stars
9
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, professional, and attentive, often highlighting individual employees for their exceptional service.

Efficiency

Many reviews noted the quick service and efficient processes, with several customers appreciating the fast turnaround for oil changes and inspections.

Upselling Concerns

Some customers expressed frustration with aggressive upselling tactics for additional services and products, feeling pressured to purchase more than just the oil change.

Mixed Quality of Service

While many had positive experiences, there were reports of poor service quality, including issues with vehicle maintenance and lack of accountability for damages caused during service.
  • VH
    Vicky Hernandez
    Feb 19, 2026
    5.0
    Kylee was so helpfull and everyone else there really respectfull and professional thank you guys i appreciate good customer service hard to find it now a days
  • TG
    Tammy Gibson
    Feb 14, 2026
    5.0
    Jeffry was over the top professional with the highest level of service. In these day what a refreshing experience to know there are still such great customers service still out there. I’ll be back for all my car’s service needs. This was my first time as a customer at Valvoline on Chester but surely won’t be my last. I would highly recommend giving them a try.
  • JR
    Jeffrey Rogan
    Jan 22, 2026
    4.0
    Good service other than a $10 carbon air filter costing $60 to replace is wild.
  • TG
    Tiffany Gregory
    Jan 20, 2026
    5.0
    Amazing !!! Very kind and on top of it
  • AJ
    Alexess Jimenez
    Jan 8, 2026
    5.0
    I had a very great team experience with my oil change. All members were very nice while they worked on my vehicle. Staff explained to me some concerns they saw under my car which gave me such a big relief he caught before it got worse. Overall an amazing experience will go back again. Employees who assisted me were : CSR:Patricia TOPSIDE:Kylee BOTTOMSIDE:Nono was so helpful and understanding.

Brand Certified Facts from Valvoline Instant Oil Change

Valvoline Instant Oil Change partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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