Pilot Travel Center

3.2
20 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Bakersfield, CA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
17047 Zachary Ave, Bakersfield, CA
93308, United States

Hours

Reviews

3.1
20 reviews
5 stars
10
4 stars
1
3 stars
0
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The facility is reported to be very clean and well-maintained, with customers appreciating the immaculate condition of the restrooms and outdoor areas.

Customer Service

Feedback on customer service is mixed; while some staff are praised for their helpfulness and friendliness, others are criticized for being rude and unprofessional.

Facilities

The location offers ample parking and various amenities, including food options and showers, although there are complaints about inconsistent shower availability.

Staff Attitude

There are significant concerns regarding staff attitude, with reports of sarcasm and disrespect towards customers, impacting the overall experience negatively.
  • KV
    KISHANGARH Videos
    Dec 29, 2025
    1.0
    My brother and I came here to Pilot to cash a EFS check, but the cashier employee we encountered didn't help us at all, didn't speak to us respectfully, and treated us very poorly. Even though we are from another country, he shouldn't treat anyone from any country or any background like that. We felt very upset. The cashier's name is Brian. It's because of people like Brian that people like us face such disappointment. We request that the Pilot staff be taught some manners.
  • ET
    Easter Clare Tauaese
    Dec 22, 2025
    5.0
    This place is spotless and very clean. I was complimenting about how nice and new the place looks, but the staff said it was 8 years old. That’s shows pride in what these people do! Restrooms and outdoor were clean as well. The overall look of the store is immaculate! Keep up the good work !!
  • JJ
    jp94 Jp94
    Nov 16, 2025
    1.0
    Worst pilot ever bad service the staff is horrible and really disrespectful using profanity at customer
  • AB
    Andy Blake
    Oct 28, 2025
    5.0
    The staff at this truck stop were incredibly helpful! They went out of their way to help me reach out to my driver when he wasn’t answering my calls. Excellent customer service and very kind people — truly appreciate their help
  • UI
    UMS LOGISTICS INC
    Oct 28, 2025
    5.0
    This place is amazing espescially the staff is very helpfull I had one of my drivers stuck there i could not reach out to him They helped me right away it turns out his phone was broken aprreciate the help on this one

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.