Bakersfield Mazda

Reviews

• SC

  Stephanie Castro

  4 days ago
  5.0
  When I first began shopping around for a car, I was sure I wanted a Kia Seltos. I shopped around and even test drove at the Kia dealership, but ultimately couldn't come to an agreement on the OTD price. The Kia salesperson then said that they didn't have anything in their inventory for me. No biggie, someone else will want my money lol. So I kept shopping around and saw that there was a similar style suv at Mazda within my budget. I went in around 2pm on a Sunday and drove away by 6pm in a CX-30 Carbon Edition, complete with moonroof (I had my heart set on having a moonroof lol). Although the car looked very nice, I had no intention of even test driving this car, thought it was way out of my price range, and it wasn't even on the list of cars I'd researched/considered. But the car itself looked very stylish, I figured, why not, I'm already here, I'll see what this car is all about... Carlos made the whole experience very reassuring and was very patient. He was very knowledgeable, approached my concerns with ease and transparancy, and gave me the space to make my own decisions without adding pressure. Carlos had tons of facts about the safety ratings, engine performance and durability, and was accomodating every step of the way. I did step out to research and verify what he was saying about the car, was pleasantly surprised to see all the positive reviews, and after that first test drive, I was in love. I was honest about what I could put down, what I had to trade in, my income, and the max I could afford on a monthly payment and insurance. I was also stubborn and said that the CX-30 wasn't my first choice, and that I was kinda set on the Kia Seltos. Firas, the manager, who had introduced himself before the test drive, jumped back in and looked through their available inventory for a Seltos. They had one, but I kept thinking back to the CX-30 with a moonroof and how smooth and luxurious that test drive felt. Firas made the point that Mazda cars are more reliable than Kias and I thought back to how many manufacturer recall notices I had received in those first 2 years after I got a Kia. I was looking to buy a car because my Kia needed a new engine and it hadn't even hit 150k miles yet. Although as the manager at Mazda, Firas would definitely be biased and sales people usually tell you whatever to make a sale, there was an element of truth to his statement, and felt genuine concern when he said he'd hate for me to be stuck in the same situation with a Kia in another few years. Despite all this, I was still hesitant. Afterall, it is a HUGE purchase. Firas sensed my hesitation, but went above and beyond and worked some numbers out to ensure that I would be driving away with a Mazda that day. I didn't come in with a huge down payment, I have decent credit but not great, and I had certain non-negotiables on the table, but despite all this, Carlos & Firas did everything they could to ensure I drove away with an amazing car and an affordable payment. Carlos called me a few days after the purchase to follow up and ensure everything was well. I would HIGHLY recommend coming in.
• MD

  Mrs. Dunn

  Mar 2, 2026
  5.0
  I am so happy with my Cx50. I was stuck between cx50 and a Acura RDX. I’m so happy I chose Mazda. I had been in contact with Moises and Robert for over a month. And they were so kind helpful and innerstanding. Everyone at Mazda is amazing they felt more like family. The process of purchasing my car was so smooth no stress no drawn out talking you into things or over charging. From beginning to end I’m so happy with the process. I love all of the safety features in my car I love that my family and I are in a safe vehicle. It drives smooth and it looks amazing. Everyone being so caring and kind and not like sales people is what helped make my decision and I’m so happy I did. Go to Mazda you won’t be disappointed.
• GV

  Gerson Villalobos

  Feb 27, 2026
  1.0
  Adquirí una camioneta en Bakersfield Mazda, ese día me entregaron una SUV sin el detailing ya que ese día no había o no tenían personal para que lo hiciera correctamente, me indicaron que podría volver a la siguiente semana para que los encargados del área de detailing lo pudieran dejar impecable, ya que antes de hacer la compra me indicaron que me entregarían el vehículo completamente impecable. Volví a la siguiente semana el martes 24 de febrero previa coordinación con el vendedor pero los encargados del área de detailing, encargados de entregar los vehículos limpios a los nuevos clientes y hacerle la limpieza de los autos en exhibición, me indicaron que ese día no tenían tiempo y que mejor regrese otro día o en el mejor de los casos el día viernes que es el día que hay más personal de esa área y puedan dejarlo OK. Hoy viernes 27 de febrero organice mi día para poder llevarlo por la mañana a la concesionaria a eu puedan hacer el trabajo de detailing pendiente, entregue el vehículo a un vendedor para que pudiera llevarlo al área donde limpian los autos, luego de 40 min aprox regreso el vendedor diciéndome que el vehículo no lo podían lavar porque ya había una lista donde mi vehículo ya tuvo 2 internamientos para que pudiera ser lavado por dentro y por fuera, lo cual es totalmente falso, el día que adquirí el vehículo no estaba limpio, por eso el vendedor me pidió que regrese para que lo puedan limpiar. Obviamente priorizan a los nuevos clientes más no a los que ya compraron. Pésima experiencia Mazda Bakersfield.
• AM

  Alaina M

  Feb 26, 2026
  5.0
  I had a really great experience at Bakersfield Mazda! From the start, the team was super helpful, responsive, and willing to work with me on my numbers. I never felt pressured — they were open to conversation and genuinely wanted to make the deal make sense for me. Once we agreed on a price, I came in to complete the paperwork and the whole process felt smooth and straightforward. Everything was clearly explained and there were no surprises. Jacky and Daniel were both amazing — transparent, patient, and happy to answer all of my questions. They made what can sometimes be a stressful process feel easy and exciting. Highly recommend Bakersfield Mazda if you’re looking for a team that actually listens and works with you!
• JM

  John Morley

  Feb 16, 2026
  5.0
  WOW. I expected the typical “car dealership” experience but Mazda Bakersfield was anything but. Immediately had a test drive on the vehicle we wanted with no “upselling” more expensive vehicles or adding unwanted vehicle options. Vic was highly knowledgeable, genuinely kind and very helpful, making sure my wife and I were taken care of. We ended up buying a terrific CX50 hybrid there and the process could not have been smoother. Vic and Firas went above and beyond to give us a legitimately great offer on our trade in (beating other dealerships offers) and gave us a FANTASTIC deal on the CX50. The entire car sale “negotiation” was done without ANY pressure and they worked very hard to get us the best possible price. Which they did - and quickly! We are so happy we purchased here and feel incredibly comfortable and confident recommending Mazda Bakersfield to friends and family! Thank you Vic and Firas, as well as the other Mazda employees for giving us such a great deal and experience.

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