Need a rental car in Auburn, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Auburn location today.
Many customers praised the staff for their friendliness, helpfulness, and exceptional service, particularly highlighting individuals like Ray and DuPri.
Vehicle Availability
Several reviews noted issues with vehicle availability, including being out of stock and not honoring reservations, leading to customer frustration.
Rental Process
While many found the rental process smooth and efficient, some experienced delays and miscommunication regarding vehicle readiness and charges.
Cleanliness and Condition
Customers generally reported that vehicles were clean and well-maintained, although there were isolated complaints about receiving dirty or damaged cars.
Billing Issues
Multiple customers expressed dissatisfaction with unexpected charges and lack of transparency regarding billing policies.
SH
Sheley Harp
Feb 13, 2026
4.0
Friendly and usually fast. I have rented here many times.
ER
E Rhodes
Feb 3, 2026
5.0
These guys are the best. Friendly, helpful, VERY customer service oriented. And they do their best to make your rental right even when they are out of cars! Wouldn't go anywhere else.
PS
Phillip Sharp
Jan 27, 2026
5.0
The team here is awesome!
They work with you and can make things happen and I can tell you most rental companies and orcstaff most of the time don't work with you like these guys do!
AC
American Citizen
Jan 24, 2026
5.0
Professional and reliable. Used them when my car was in the shop for a ln insurance claim not my fault. They made the process smooth. I’ll definitely use them again !
SJ
Steven Jenkins
Jan 22, 2026
5.0
I have never had such great customer service in my life. Ray, the manager I believe, not only stayed open after their normal 5:30 closing time, but also picked me up and took me to their location. Unlocked the door and let us in. Then quickly had all paperwork made up and got me driving away in minutes. By this time it was well after 6:00. When I told him how impressed that he did this after hours he said, "it's kina the culture here to make sure we take care of every last customer before we call it a day". All I can say is Wow! I don't know any business that treats their customers so well. I was going to a event in San Francisco with my son for our birthday and we're leaving early in the morning and could not have made it without Rays great customer service. I still can't believe it. And he did it like it was no problem. Like it's just how we do business.
Other buisiness owners and managers could do very well just by watching how this man conducts business.
Yes I would recommend them to a friend. And yes I will return anytime I need to rent a car. Thanks so much Ray.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Auburn, CA?
Enterprise Rent-A-Car in Auburn, CA offers a wide range of vehicles including standard cars, vans, and luxury cars, catering to various rental needs.
What are the business hours for Enterprise Rent-A-Car in Auburn?
The Auburn location is open Monday through Friday from 8:00 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I make a reservation for a rental car at Enterprise Auburn?
You can reserve your rental car online at the Enterprise Auburn reservation page: https://www.enterprise.com/en/car-rental-locations/us/ca/auburn-3004.html or by calling their local phone number at +1 530-823-5500.
Does Enterprise Rent-A-Car Auburn offer any special discounts?
Yes, Enterprise Auburn offers discounts for active military personnel.
What payment methods are accepted at Enterprise Rent-A-Car in Auburn?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Is there an airport pickup service available at Enterprise Rent-A-Car Auburn?
Yes, Enterprise Auburn provides airport pickup services to make your rental experience more convenient.
Which car rental agencies are nearby Enterprise Rent-A-Car Auburn that I could consider?
Nearby car rental agencies include Alamo and Budget Car Rental, which might be convenient alternatives for customers exploring Auburn.
What nearby automotive services can I find around Enterprise Rent-A-Car Auburn?
Close to Enterprise Auburn, you can find O'Reilly Auto Parts for automotive accessories, Gold Rush Chevrolet for car purchases and parts, and Autovantage Service Center for automotive repair and oil changes.
Are there any local spots for relaxation or entertainment near Enterprise Rent-A-Car Auburn?
Yes, customers can visit Crooked Lane Brewing Company for craft beer, Almost Paradise Salon for beauty services, or Yoga Reclaimed for wellness and yoga classes nearby.
What should I know about visiting Enterprise Rent-A-Car Auburn if I want to explore Auburn's local attractions before or after renting a car?
You can rent a car at Enterprise Auburn and then easily explore nearby places of interest such as the historic Persimmon Terrace Apartments or enjoy recreational activities at High Sierra Divers and local parks.
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