Enterprise Rent-A-Car

4.3
303 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Auburn, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Auburn location today.

Location

Enterprise Rent-A-Car
550 Grass Valley Hwy, Auburn, CA
95603, United States

Hours

Reviews

4.3
303 reviews
5 stars
215
4 stars
41
3 stars
9
2 stars
7
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like DuPri and Orius for their exceptional service.

Vehicle Availability

Several reviews indicated issues with vehicle availability and honoring reservations, with some customers expressing frustration over not receiving the cars they reserved.

Cleanliness and Maintenance

While some customers reported clean and well-maintained vehicles, others noted issues with dirty cars and safety concerns regarding vehicle conditions.

Communication and Policies

Customers expressed dissatisfaction with unclear communication regarding rental policies, especially concerning charges for early returns and additional fees.
  • AV
    Amanda Vanderford
    Jan 2, 2026
    5.0
    Orius Sall was helpful & there was 2 other gentlemen was very helpful at other times all very courteous the Cars are clean & dependable.
  • BL
    Barrett Lyon
    Dec 26, 2025
    1.0
    The Auburn location is by far the sloppiest and most unreliable Enterprise location I’ve dealt with. My car is never ready on time, and when I specifically reserve a 4x4, they routinely try to pass off an AWD vehicle instead. They are constantly out of cars despite confirmed reservations. This location seems fundamentally mismanaged... reservations are meaningless, inventory is unreliable, and I almost always end up going to a different Enterprise to get a vehicle. At this point, the Auburn location should honestly be closed if it can’t meet even basic rental expectations. "We will call you back..." Not a promise it's a guarantee they will not. Grade: F
  • SS
    Shawn Shirvanioun
    Dec 7, 2025
    5.0
    The Auburn Enterprise is always my top choice when I have to rent a car! The staff is consistently friendly and helpful! I have never had an issue with renting a vehicle! I would definitely recommend!
  • EM
    Enna Maslov
    Nov 29, 2025
    5.0
    Great service. Everyone was professional and a pleasure to work with. Car was in great condition. Zero issues.
  • TF
    Tenisha “T5” Fife
    Nov 15, 2025
    5.0
    There's nothing better than being treated like you are important. Like your requests and needs matter! This is how you will be treated at Enterprise car rental in Auburn! David, Orius, and Dupri! Absolutely fantastic with customer service!! Go see them! These guys make your visit a breeze! Thank you again for making my visit to your location carefree and easy-going!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Auburn, CA?

Enterprise Rent-A-Car in Auburn, CA offers a wide range of vehicles including standard cars, vans, and luxury cars, catering to various rental needs.

What are the business hours for Enterprise Rent-A-Car in Auburn?

The Auburn location is open Monday through Friday from 8:00 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.