Enterprise Rent-A-Car

4.4
153 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

22217 Outer Hwy 18 S, Apple Valley, CA
92308, United States
(760) 810-4940
https://www.enterprise.com/en/car-rental/locations/us/ca/victorville-sonshine-auto-body-32z3.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Apple Valley, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Apple Valley location today.

Location

Enterprise Rent-A-Car
22217 Outer Hwy 18 S, Apple Valley, CA
92308, United States

Hours

Reviews

4.4
153 reviews
5 stars
122
4 stars
8
3 stars
5
2 stars
2
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and attentive service provided by staff, particularly highlighting employees like Alex and Adrian for their professionalism and willingness to assist.

Vehicle Availability

Several customers expressed frustration regarding vehicle availability, noting instances where reserved cars were not ready upon arrival.

Cleanliness

Many reviews mentioned that the rental cars were clean and well-maintained, contributing to a positive rental experience.

Reservation Issues

There were complaints about issues with honoring reservations and unexpected charges, leading to dissatisfaction among some customers.

Overall Experience

Despite some negative experiences, many customers reported a generally positive experience with the rental process, citing ease of pickup and drop-off.
  • RP
    rj peck
    1 day ago
    5.0
    I love this rental car place
  • JB
    J B
    Nov 30, 2025
    5.0
    The customer service experience was great. Friendly, and attentive. The gentleman in the front desk offered me a drive back to pick up my car at the shop it was in and I truly appreciated that extra care. Thank you so much for the customer service. Definitely recommend this branch.
  • TF
    Taryn Frausto
    Nov 25, 2025
    5.0
    Alex was the agent that helped us with our rental. He was instantly welcoming and we experienced great customer service even when the store was pretty busy with customers. Our rental was clean, almost to a full tank and Alex was sure to go over any questions we had about the vehicle.
  • JB
    James Bentley
    Nov 18, 2025
    5.0
    Excellent service
  • DC
    David Caldera
    Oct 29, 2025
    1.0
    I reserved a van and when i showed up tjere was no van available. This is the second time this happens. I even went in on Friday to make sure the vehicle was going to be ready and i was told yes, but still no van when i showed up. This is ridiculous now and vwry unprofessional.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Apple Valley?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car in Apple Valley?

They are open Monday through Friday from 8:00 AM to 11:00 AM and from 11:45 AM to 6:00 PM, and closed on Saturdays and Sundays.