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Valvoline Instant Oil Change

4.5
(247 reviews)

Business Details

3524 W Ball Road, Anaheim, CA
92804, United States
(714) 409-5666
https://store.vioc.com/ca/anaheim/3524-w-ball-road

About

Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Anaheim.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
3524 W Ball Road, Anaheim, CA
92804, United States

Hours

Reviews

4.5
247 reviews
5 stars
191
4 stars
30
3 stars
6
2 stars
7
1 star
13

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the professionalism, friendliness, and efficiency of the staff, highlighting quick service and effective communication.

Organization

Some reviews noted disorganization during service, with issues related to wait times and staff communication affecting the overall experience.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that services were overpriced compared to competitors, and some reported unexpected charges.

Customer Experience

Many customers appreciated the convenience of staying in their cars during service and the overall positive atmosphere created by the staff.
  • JS
    Jay S.
    3 days ago
    5.0
    Jon and his team inspire trust. I have always been skeptical of others touching my car. Jon and his team did a great job on my oil change and filter change.
  • GS
    Gonzalo Santillan
    Feb 14, 2026
    5.0
    Everyone and everything good 👍🏽
  • MJ
    Michelle J
    Jan 29, 2026
    2.0
    Today’s visit felt disorganized and lacking cohesion. I waited in one of two bays for quite a while, only to see a customer who arrived much later (30 minutes after I arrived) be spoken to and serviced first in the other bay. When the rep did speak to me, he mentioned it will be an additional 30 minute wait, which I was fine with waiting since I’ve already been there for some time. There did not seem to be anyone directing traffic or managing flow, which made the wait confusing and frustrating. I understand people have off days and I do not expect perfection, but there were several moments that felt careless and poorly communicated. The old cabin air filter was placed directly on my passenger seat while the glove box was emptied, and when I asked about the engine air filter, I was not shown the old one and was simply told it had been changed. There also seemed to be a lack of communication between staff. Early on I was asked if my wipers and brakes had already been checked, and at the end I was asked if the maintenance light had been reset even though I was given the reminder sticker. Overall I was not happy with my experience at this Valvoline location today.
  • CC
    Christina
    Jan 2, 2026
    5.0
    I really appreciate their smiles, kindness, efficiency and professionalism. I was well informed of the suggested items I may need towards my car yet I was not pressured into making purchases. And that speaks volumes!
  • LD
    Lawrence Mallari (DJR3nce)
    Dec 23, 2025
    5.0
    Yet another excellent service from the team at Buena Park Valvoline. Victor was the gentleman who did my intake; he was very polite and prompt. Adrian who was doing the oil change communicated well and was also very professional; he offered to also reset my oil change reminder in the vehicle. Lastly, Jon the service manager was top notch. You can tell that hr runs a tight ship and they work together like a well oiled machine. Overall these gents made my experience here a pleasant one. I love that the Valvoline team works together as a cohesive unit and talk to each other during the services provided. Excellent job to the team Valvoline team here in Buena Park!

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Anaheim provide?

Valvoline Instant Oil Change offers quick, easy, and trusted preventive vehicle maintenance including 15-minute, stay-in-your-car oil changes and a wide range of other maintenance services for all types of vehicles.

What are the operating hours of Valvoline Instant Oil Change on weekends?

On Saturdays, Valvoline Instant Oil Change is open from 8:00 AM to 6:00 PM, and on Sundays, it operates from 8:00 AM to 5:00 PM.

Brand Certified Facts from Valvoline Instant Oil Change

Valvoline Instant Oil Change partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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