Convenience
Customers appreciate the easy access and efficient shuttle service to Disneyland, allowing them to bypass long security lines at the park entrance.
Cost
While many find the parking fees expensive, they often feel the convenience justifies the cost.
Cleanliness
The parking lot is consistently reported as clean and well-organized, contributing to a positive overall experience.
Staff
Most reviews highlight the friendly and helpful nature of the parking staff, enhancing the customer experience.
Shuttle Issues
Some customers reported delays and inefficiencies with the ART shuttle service, particularly during peak times.