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Come to Hardin Buick GMC to explore our incredible selection of new, used and Certified Pre-Owned GMC models and Buick SUVs. You can always count on our local GMC dealership in Anaheim, CA, for expert service and stress-free Buick financing.
Many customers praised the friendly and helpful staff, particularly highlighting salespeople like Jesse Ramirez and David Sandoval for their professionalism and genuine care.
Sales Experience
Overall, customers reported smooth and efficient car buying experiences, with several mentioning the lack of pressure and transparency during the process.
Service Department
The service department received mixed reviews; while some praised the quick and effective service, others reported issues with communication and service quality.
Pricing Transparency
Several reviews indicated concerns about misleading pricing and mandatory add-ons, suggesting a need for clearer communication regarding costs.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about service issues and customer dissatisfaction, indicating inconsistency in service quality.
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Cathy L
4 days ago
3.0
Service was good and advisor was friendly and kept me updated while I waited in the lobby. Only problem was my key lanyard was broken. I gave my keys to advisor fine when the vehicle was returned to me the lanyard was removed and broken .
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Josephine Armenta
Dec 30, 2025
5.0
I went to Hardin Buick GMC to look at a Durango I was interested in and ended up having Jesse Ramirez as my sales person . On top of getting the SUV of my dreams , Jesse was amazing and made the process so smooth for us . He shared stories with us while we waited and made the time fly . He was very sweet and had such a welcoming energy ! We absolutely adored him ! Thank You Jesse for being the amazing person that you are and making this process easy for me . I have dealt with many salesmen at different dealerships but none compare to Jesse ! I highly recommend buying a car here and especially from Jesse ! Beyond grateful !
JC
Juan Carlos
Dec 29, 2025
5.0
Jesse Ramirez demonstrated a high level of professionalism and genuine customer care. He took the time to understand what I was looking for, walked me through each option clearly, and never made me feel rushed or pressured. His product knowledge was strong, and he explained features and pricing in a way that felt transparent and easy to follow. His approach made the entire experience smooth and comfortable, and I appreciated his patience and attention to detail throughout the process.
Manuel Garcia contributed significantly to making the final steps of the purchase straightforward and stress‑free. He was respectful during the negotiation process and clear about the numbers. His professionalism and commitment to customer satisfaction was evident, and he helped ensure that everything was finalized efficiently. His involvement added confidence to the overall experience and reinforced that the dealership values honest, customer‑focused service.
Thanks to Jesse and Manuel, I am now a proud owner of a GMC Sierra AT4!
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Gustavo Valle
Dec 21, 2025
5.0
Was looking for a GMC Canyon Denali and after a not so good experience at a previous dealer was hesitant to try again. But after working with Jim Keys at Hardin GMC in Anaheim I had the very best experience. First of all he met us at the entrance and offered us waters. Once I told him what I came for it was a quick pleasant experience. Got the truck I came for without spending hours going back and forth which my wife and I greatly appreciated. If you want a great car without the hassle and spending your whole day going back and forth for nothing come Hardin GMC in Anaheim and ask for Jim Keys. my experience was the best I’ve had at any dealer.
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Sholah Yi
Dec 19, 2025
5.0
I contacted Hardin Buick GMC through their website about a Sierra EV AT4 I saw. I was connected with their internet sales representative, Jesse Ramirez. Jesse was professional and courteous the whole time, and never pressured or rushed me into buying a car. All communications were done through email and text messages, and when I showed up to make the final deal, Jesse was just as professional and courteous. I am glad I made the 2 hour drive down to Hardin to buy my truck. They offered the best deal in the area and made the buying process easy. I would recommend Hardin Buick GMC to anyone looking to buy a new car.