Business Details
About
Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Anaheim Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in CA and abroad at over 1,000+ airport locations.
Location
Hours
Reviews
3.8
368 reviews
5 stars
208
4 stars
50
3 stars
22
2 stars
11
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude and unprofessional behavior.
Reservation Issues
Frequent complaints about unavailability of reserved vehicles, leading to significant customer dissatisfaction.
Wait Times
Long wait times reported for vehicle pickup, particularly during busy periods, causing frustration among customers.
Vehicle Condition
While many customers received clean and well-maintained vehicles, there were instances of receiving dirty cars or cars with issues.
Pricing Concerns
Customers expressed dissatisfaction with high deposit requirements and unexpected charges, leading to perceptions of untrustworthiness.
- FJFrancisco Javier Negrete Job5 days ago5.0Magnífico servicio y calidad!!!
- CWCarey WongJan 2, 20261.0I waited in line for 2 hours to pick up my vehicle, then was told the minivan I booked was not available. I was then given a vehicle that I could have booked somewhere else for half the price.
- KRKevin RobinsonDec 22, 20255.0Jesse was great he had to wash my car too as the guy wasn't feeling well. Jesse did a great job and looked after me well.
- NCNathan ChaoDec 22, 20251.0Standing in a line that has over 10 parties behind me but when I got into line had 6 parties in front of me. So it is busy here on the Friday before Christmas. However they have two people working the counter intermittently (with one that is consistently working the counter). The problem is that the one that is primarily at the counter does not seem to work with any urgency or desire to lessen the wait of all the people waiting for him. From just walking in and out from behind the desk to showing people which cars are available in the lot…what should seemingly take a short amount of time takes quadruple the time. If you’re going to rent from here, especially close to a busy time…don’t expect to leave within an hour. I’ve been here for 90 minutes. Update: they are out of cars. However I did have a reservation for my car over two months ago. Definitely don’t recommend. And I waited 95 minutes for them to tell me that.
- CMCarlos MartinezDec 20, 20255.0Lady at the front desk was very helpful even though it was almost 9pm. We didnt have a reservation due to a canceled flight but she got us out the door within 10 min. Never had this fast service at an Airport Car rental place before.
Frequently Asked Questions About Alamo Rent A Car
What are the operating hours of Alamo Rent A Car in Anaheim?
Alamo Rent A Car in Anaheim is open Monday to Friday from 7:30 AM to 5:00 PM, and on Saturday and Sunday from 9:00 AM to 12:00 PM.
Where is Alamo Rent A Car located in Anaheim?
Alamo Rent A Car is located at 711 W Katella Ave, Anaheim, CA 92802, USA.
What types of car rental services does Alamo offer at this location?
Alamo offers car rental services including economy car rentals, vacation car rentals, airport pick up, and general rental cars.
How can I book a rental car with Alamo Rent A Car Anaheim?
You can book a rental car online at https://www.alamo.com/en/car-rental-locations/us/ca/anaheim-resort-district-328l.html or call their main phone number at +1 714-774-6250.
Does Alamo Rent A Car offer any discounts for military personnel?
Yes, Alamo Rent A Car offers discounts for active military members.
What payment methods are accepted at Alamo Rent A Car Anaheim?
Alamo Rent A Car accepts cash, check, Discover, Mastercard, and Visa payment options.
How can I expedite my rental car pick-up at Alamo Rent A Car?
You can activate Accelerated Check-in when you book your rental to get through the process faster and start your trip sooner.
What popular hotels are near Alamo Rent A Car in Anaheim?
Nearby hotels include Alpine Inn, Candy Cane Inn, Anaheim Jolly Roger Hotel, Desert Palm Suites, Terra Vi, SpringHill Suites by Marriott, and Residence Inn by Marriott.
Are there dining options close to Alamo Rent A Car in Anaheim?
Yes, nearby dining options include Sandbox Bar and Grille, Oasis Kitchen & Bar, The Coffee Bean & Tea Leaf, Club 33, and Quiznos Sub.
What nearby attractions or services can customers visit after renting a car at Alamo?
Customers can visit the Anaheim Convention Center Grand Plaza for events, explore the Reptile Super Show, or utilize services like Western Union and Starline Tours nearby.