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Okotoks Ford is committed to exceptional customer service and satisfaction. We've served the Okotoks and Foothills area for over 20 years.
Dealer Principal Gerry Wood, owner of some of the largest dealerships in Western Canada, has never lost sight of the importance of personal service and a fair deal. We operate as part of the Wood Automotive Group, and therefore we pride ourselves on customer happiness. Okotoks Ford customers come from Okotoks, Calgary, Black Diamond, Turner Valley and surrounding areas, and our service department welcomes all makes and models.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.