Velocity Truck Centres (VTC) has served the truck industry for over 40 years, providing unparalleled support through sales, vehicle maintenance, parts, collision, and financing services. We have more than 1,000 employees and 18 dealerships spread across Alberta and British Columbia. We are a proud retailer of Freightliner, Western Star, RIZON and Thomas Built Buses. We also offer a selection of trailers through Peerless, Lode King, Doepker, K Line, and Cross Country.
We believe in living our values, serving our customers and employees through our brand pillars - Speed, Value, Trust.
Velocity Truck Centres is a division of the global brand Velocity Vehicle Group and their 100+ branches spanning the USA, Canada, Mexico and Australia.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.