Enterprise Rent-A-Car

Reviews

• LB

  Lisa Bowker

  2 days ago
  5.0
  Had an absolute monster of an experience with insurance after being hit by another vehicle and my car being written off. Luckily, the fellas at this enterprise were knights in shining armour! They were helpful, supportive and advocates for my rights. They went above and beyond to ensure I had wheels to get me through my difficult time. They communicated regularly and were very supportive and accommodating. I didn’t have to continue to re explain myself or situation and they understood the hoops I was being tossed through by insurance. They went out of their way to be open for me in a pinch and at the end of it all even gave me a lift home wishing me well! I can’t say enough good things about this team of fellas. They impressed me with their customer service, which in this day and age has gone completely down the toilet. Thank you very much to the gents at Enterprise for valuing and exhibiting excellent customer service! 10/10 would recommend and use again. Cheers
• MA

  Margaret Albiston

  5 days ago
  5.0
  Staff had me in and out quickly with my rental, super efficient!
• NA

  Noelle Arabia

  May 4, 2026
  5.0
  OOMMGG. I CANNOT SAY ENOUGH ABOUT YELLOW HEAD ENTERPRISE LOCATIONS. I have been dealing with them since. 2024 on and off . I WANT TO ACKNOWLEDGE THE AMAAAAAAAAZZZZZZIIIINNNGGGGG STAFF AT THIS LOCATION. THEY ARE KIND CONSIDERATE EFFICIENT, knowledgeable and honest. THE STAFF I DEALT WITH ARE KYLE ( KUNAL)and NOAH The manager. HE SAVED ME SO MUCH TIME AND ACCOMMODATED ME WHEN I WAS REALLY IN A TIGHT SPOT AFTER MY ACCIDENT. THANK YOU NOAH. SORRY IF I MISSPELLED YOUR NAME. Quick efficient friendly service. GREAT RATES TOO! Also NOAH EXPLAINED and answered all my questions. I AM GRATEFUL . THANKS TO KYLE ALWAYS FOR ALL YOUR HELP AND YOUR GREAT SMILE. I know if I needed a to rent any vehicle, THIS IS DEFINITELY MY GO TO. THANKS GUYS FOR ALL YOUR HARD WORK AND THE REST OF THE STAFF. YOU GUYS ARE AWESOME!!!!!
• JV

  joginder singh Vidana

  May 3, 2026
  5.0
  A good place to rent out vehicles as per customer needs with excellent service by professional staff
• TD

  tesfay dissasa

  Apr 21, 2026
  1.0
  dissatisfaction with a recent rental experience and to dispute a damage claim associated with my rental. At pickup, the check-out process felt rushed and incomplete. A thorough inspection was not conducted, and no pre-existing issues were clearly documented or communicated to me. This lack of proper documentation became a significant issue upon return. I was informed that the front bumper was damaged; however, I did not cause any damage to the vehicle during my rental period. I did not experience any incident that would explain this claim, and there were no obvious signs of damage while the vehicle was in my possession. To be clear, there was not a single scratch on the vehicle at the time I returned it. At the time of return, I was presented with two options: to proceed through my personal insurance or to pay for the damage out of pocket. As I was not given sufficient time or a fair opportunity to properly review or dispute the claim, I felt compelled to choose the out-of-pocket option despite not accepting responsibility for the damage. Given the absence of a detailed inspection report, I have reason to believe that this issue may have existed prior to my rental. This experience left me feeling uncomfortable and unfairly treated. As a customer, I expect transparency, accurate documentation of vehicle condition at both pickup and return, and a claims process that allows for questions and disputes without pressure. I respectfully request that this matter be reviewed in full, including any inspection records, photographs, and documentation of the vehicle’s condition before and after my rental. Until such a review is completed, I formally dispute any charges related to this damage claim. Additionally, I strongly encourage your company to improve its inspection procedures and ensure vehicles are thoroughly documented prior to rental to prevent similar situations for other customers. I look forward to your prompt response and a fair resolution. Sincerely, Tesfay