Business Details
About
Tire ShopAuto Repair ShopBrake ShopCar Battery StoreOil Change Service Station
Fountain Tire in Westbank, a leading tire dealer offering auto repair services and Goodyear, Dunlop and Kelly tires for cars, trucks, Atv's, trailers, farm equipment and fleets.
Details
- DebitAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
186 reviews
5 stars
142
4 stars
20
3 stars
5
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were notable complaints about rude service and poor communication.
Timeliness
Several reviews highlighted issues with long wait times for service, particularly when appointments were scheduled.
Quality of Work
Most customers expressed satisfaction with the quality of tire changes and repairs, noting thorough inspections and honest assessments.
Pricing
Customers appreciated competitive pricing and fair costs for services, often mentioning good deals on tires.
Overall Experience
Many loyal customers recommended the business for its consistent service, though some had negative experiences that affected their overall impression.
- DMDarcy McDonald5 days ago5.0Purchased a new set of Goodyear Assurance all weather tires for my 2022 Dodge Ram 1500. (22” rims and installed 285 45 22 and they look great) They quoted a good price and when I arrived to pick up my truck the price was actually lower than the quote. In addition there is also a 150$ rebate coming from Goodyear. So far the tires have ran great and for an open thread they are quite quiet. Good traction in the wet weather and just waiting for the snow to arrive. Very good service and am quite pleased.
- STSara TronsonOct 23, 20255.0I go to them for all of my tire changes. They are great
- KCKaren CrispOct 7, 20255.0I've bought multiple sets of tires here, and it's my go to for seasonal change overs. Staff is always friendly and helpful. No problem getting appointments that fit my schedule. The work has always been excellent and completed in a timely manner.
- AMAdam MorinOct 6, 20251.0Bad customer service! Office staff or managers in office yelling at customers!
- SSStunnedGopherOct 6, 20251.0Bad service! Rude lady in back desk. They lie about service.
Frequently Asked Questions About Fountain Tire
When should I replace my tires?
Tires wear out over time, and how long they last depends on things like road conditions, driving habits, inflation, and temperature. The best way to know when to replace them is to check them regularly.
Common ways to measure tread include the following.
- Tread wear bars: When these are flush with the tread, it’s time to replace.
- Coin test: If too much of the coin shows, your tread is low.
- Tread depth gauge: The most accurate way to measure.
If your tread is low or you see cracks, bulges, or notice vibration, come see us.
What are some signs my vehicle is out of alignment?
It doesn’t take much to throw your alignment off—potholes, curbs, or just everyday driving. Poor alignment can lead to faster tire wear and poor handling.
Common signs include:
- Vehicle pulls to one side
- Crooked steering wheel
- Uneven tire wear
- Loose or unstable steering
- Vibration in the steering wheel
If something feels off, we’re happy to take a look.
What’s included in the seasonal car care package?
Our seasonal car care package gets your vehicle ready for the weather ahead. It includes:
- Fresh engine oil and filter
- Chassis lubrication (as needed)
- Charging and starting system check
- Brake inspection
- Fluid top-ups
- Belt and hose inspection
- Battery test
- Tire and pressure check
- Heating/cooling system check
- Lights, wipers, and overall safety check
It’s a great way to make sure your vehicle is ready for the season.
What do the numbers on my tires mean?
The numbers on your tire’s sidewall tell you the size, load rating, and speed rating.
Example: 225/55R17 97H
- 225 – Tire width (mm)
- 55 – Height as a % of width
- R – Radial construction
- 17 – Wheel diameter (inches)
- 97 – Load rating (how much weight it can carry)
- H – Speed rating (maximum safe speed)
These numbers help us match you with the right tire.
When should I put my winter tires on?
A good rule of thumb: when you can see your breath — about 7°C and below. At that temperature, all-season tires start to harden, while winter tires stay flexible and grippy. Booking early helps you beat the rush.
What are the regular business hours for Fountain Tire in Westbank?
Fountain Tire is open Monday to Friday from 7:30 AM to 5:30 PM, and on Saturdays from 8:00 AM to 4:00 PM. The shop is closed on Sundays.
Are there any changes to the Saturday hours during certain seasons?
Yes, Saturday hours will return to 8:00 AM - 5:00 PM in the spring season.
Which tire brands does Fountain Tire in Westbank offer?
Fountain Tire offers Goodyear, Cooper Tires, Dunlop, Kelly Tires, Kumho Tire, and Sailun brands.
What types of vehicles and services does Fountain Tire specialize in?
They provide tires and services for cars, trucks, ATVs, trailers, farm equipment, and fleets. Services include tire replacement, air conditioning repair, flat repair, seasonal tire changeover, brakes, mechanical services, oil and filter changes, wheel alignment, and commercial, farm, and forestry tire services.
Where is Fountain Tire located in West Kelowna?
Fountain Tire is located at 1345 Industrial Rd, Unit 2, West Kelowna, BC, postal code V1Z 1G4, Canada.
Does Fountain Tire provide wheelchair accessibility and convenient payment options?
Yes, the store has a wheelchair accessible entrance and accepts debit card payments. They also offer curbside pickup and in-store shopping.
Is Fountain Tire open on major holidays?
No, Fountain Tire is closed on November 11th, December 25th and 26th, and January 1st.
What nearby automotive-related businesses can customers visit along with Fountain Tire?
Nearby automotive businesses include Happy Campers RV Service, Okanagan Detailing, Pit Stop Pros, and Perfect Finish Automotive, which offer vehicle repair, detailing, and tire services complementary to Fountain Tire.
Are there any nearby attractions or tours customers might enjoy around Fountain Tire?
Yes, Vines & Views Wine Tours and Tender Hope Winery are nearby, providing opportunities for wine tasting and tours before or after visiting Fountain Tire.
What other local businesses near Fountain Tire could be helpful for home or industrial needs?
Nearby businesses include Wolseley Plumbing and HVAC for plumbing and fire protection services, Trident Manufacturing Ltd and Northside Industries for metal fabrication and construction services, and Westside Self Storage for storage solutions.