Brand Certified
National Car Rental
4.0(148 reviews)
Certified by National Car Rental • Feb 22, 2026
Business Details
1721 Old Island Hwy, Victoria, BC
V9B 1J1, Canada
Certified by National Car Rental • Feb 22, 2026
(250) 479-0036
Certified by National Car Rental • Feb 22, 2026
https://www.nationalcar.ca/en/car-rental-locations/ca/bc/victoria-colwood-y185.html
Certified by National Car Rental • Feb 22, 2026
About
Certified by National Car Rental • Feb 22, 2026
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Victoria. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Victoria today!
Location
Certified by National Car Rental • Feb 22, 2026
Hours
Certified by National Car Rental • Feb 22, 2026
Reviews
4.0
148 reviews
5 stars
95
4 stars
16
3 stars
4
2 stars
4
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor handling of issues.
Vehicle Condition
Many customers noted that vehicles were clean and well-maintained, but there were complaints about receiving cars that were not properly cleaned or had existing damage.
Pricing Transparency
Several reviews highlighted concerns about hidden fees and charges for damages that customers felt were unfair or not properly communicated.
Rental Experience
Overall, experiences varied widely; some customers had smooth and efficient rentals, while others faced significant issues with pick-up and drop-off processes.
- LMLorraine MooreDec 3, 20251.0Thought I got a good deal till I brought the car back and then they charged my CC more than the cost of the original fee🤬Sooo...wasn't such a good deal after all
- A白雪姫Oct 19, 20255.0Good experience, the car is clean, staff is straight to the point, will be renting it again if we come back
- FSfred shadianOct 17, 20255.0We had a great experience testing driving a few vehicles and we finally purchased the best one for our daily needs. Michael and Phil were so helpful and are highly recommend them.
- EWErich WeissOct 11, 20255.0Always great never had any issues
- MDMARIANA LYSSETE MEGCHUN DAZASep 11, 20255.0100% recommended. Great staff, very well trained. My parents came from Mexico to visit me and the customer service was awesome, super patient and willing to respond all of our questions. Great prices.
Frequently Asked Questions About National Car Rental
What services does National Car Rental in Victoria offer?
National Car Rental in Victoria offers various car rental services including economy and luxury car rentals, rent a car options, and airport pick-up service.
Where is National Car Rental located in Victoria?
National Car Rental is located at 1721 Old Island Hwy, Victoria, BC, V9B 1J1, Canada.
What are the operating hours of National Car Rental in Victoria?
The rental location is open Monday to Friday from 7:30 AM to 5:30 PM, and on Saturdays and Sundays from 8:30 AM to 4:30 PM.
Can I skip the counter when renting a car at National Car Rental in Victoria?
Yes, you can skip the counter by choosing any car in the aisle and managing your rental through the National app with Emerald Club.
What payment options are accepted at National Car Rental Victoria?
The company accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does National Car Rental in Victoria offer any current promotions?
Yes, they are offering $20 off weekly rentals. More details can be found on their website's specials page.
What languages are spoken at National Car Rental in Victoria?
Services are available in English at the Victoria location.
Are there other car rental agencies near National Car Rental Victoria?
Yes, Alamo and Enterprise Rent-A-Car are nearby car rental agencies you might consider if needed.
What nearby dining options can I visit before or after renting a car?
Near National Car Rental, you can visit Serious Coffee View Royal or Burger King Canada for coffee or meals.
Are there any entertainment venues close to National Car Rental Victoria?
Elements Casino Victoria and View Royal Casino are nearby entertainment spots you might explore before or after your car rental visit.
Brand Certified Facts from National Car Rental
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Certified February 22, 2026Yext Knowledge Graph
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