Business Details
About
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Victoria. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Victoria today!
Location
Hours
Reviews
4.0
238 reviews
5 stars
163
4 stars
14
3 stars
6
2 stars3
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting John for his exceptional service.
Vehicle Quality
Customers frequently noted that the cars were clean, well-maintained, and often received upgrades.
Mixed Experiences
While many reviews were positive, there were significant complaints about rude staff and issues with billing and vehicle availability.
Efficiency
Several reviews mentioned quick and smooth rental processes, with easy pick-up and drop-off experiences.
Reservation Issues
Some customers reported problems with reservations, including being denied rentals due to policy misunderstandings.
- KSKevin SimpsonNov 23, 20253.0Rented a car at National under my business account at the Victoria Airport. Car was fine, no issues. When I returned the vehicle, the lady at the counter looked at the miles I drove and the amount of gas I filled the tank with and accused me of short filling the tank. I assured her I didn't but then continued to say that I could have never drove that far on that amount of gas. Customer service could use some tweaking!!
- CQCandy QuintoNov 15, 20255.0Excellent customer service by John! I’m so impressed!!!
- RPRylie ParkNov 7, 20251.0Horrible service
- STScott .TOct 24, 20255.0I have rented here twice this year. Polite, efficient and honest. Was given an upgrade both times, much appreciated.
- JGJames GonzalesOct 18, 20255.0Everything went smooth and they even gave us an upgrade. All of the agents were very professional and accommodating. We'll definitely rent from this National location again.
Frequently Asked Questions About National Car Rental
What types of car rentals does National Car Rental in Victoria offer?
National Car Rental in Victoria offers economy, luxury, and general car rentals including trucks, with the option of airport pick-up service.
How can I skip the counter when renting a car at National Car Rental in Victoria?
You can skip the counter by choosing any car in the aisle and managing your rental through the National app with Emerald Club.
What are the operating hours of National Car Rental in Victoria?
National Car Rental in Victoria is open daily from 6:30 AM until midnight, with a brief interval past midnight from 12:00 AM to 12:30 AM.
Where is National Car Rental located in Victoria?
National Car Rental is located at 1640 Electra Blvd, Ste 132, Victoria, BC, Canada, postal code V8L 5V4.
What payment options are accepted at National Car Rental in Victoria?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does National Car Rental in Victoria support multiple languages?
Yes, they offer services in English.
Are there other car rental agencies nearby National Car Rental in Victoria?
Yes, nearby car rental agencies include Budget Rent A Car, Thrifty Car Rental, Hertz, Alamo, and Avis Car Rental which provide additional vehicle options.
What nearby transportation facilities can help me access National Car Rental in Victoria?
Victoria International Airport (YYJ) and the nearby Victoria Airport Observation Deck can help with transit; WestJet and Pacific Coastal Airlines operate from the airport for your travel needs.
Are there places to exchange currency near National Car Rental in Victoria?
Yes, ICE International Currency Exchange and Exchange Corporation Canada are nearby for currency exchange and related services.
What local attractions can I visit near National Car Rental in Victoria?
You can visit Rotary Park, the BC Aviation Museum, and enjoy dining options such as Spinnakers On The Fly, White Spot, and Tim Hortons nearby.