National Car Rental

4.0
236 reviews
Get DirectionsCallWebsite

Business Details

1640 Electra Blvd, Victoria, BC
V8L 5V4, Canada
(250) 656-2541
https://www.nationalcar.ca/en/car-rental-locations/ca/bc/victoria-airport-y184.html
GoogleFacebookTwitter

About

Car Rental Agency
Skip the counter when you rent a car with National in Victoria. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Victoria today!

Location

National Car Rental
1640 Electra Blvd, Victoria, BC
V8L 5V4, Canada

Hours

Reviews

4.0
236 reviews
5 stars
162
4 stars
14
3 stars
5
2 stars
3
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting John for his exceptional service.

Rental Experience

Most reviews noted smooth and efficient rental processes, with several customers appreciating upgrades and the condition of the vehicles.

Issues with Policies

Some customers reported frustrations with rental policies, particularly regarding credit card requirements and additional charges.

Mixed Reviews

While many had positive experiences, there were notable complaints about rude staff and poor customer service at times.

Cleanliness and Maintenance

Customers frequently mentioned that the cars were clean and well-maintained, contributing to a positive rental experience.
  • CQ
    Candy Quinto
    Nov 15, 2025
    5.0
    Excellent customer service by John! I’m so impressed!!!
  • RP
    Rylie Park
    Nov 7, 2025
    1.0
    Horrible service
  • ST
    Scott .T
    Oct 24, 2025
    5.0
    I have rented here twice this year. Polite, efficient and honest. Was given an upgrade both times, much appreciated.
  • JG
    James Gonzales
    Oct 18, 2025
    5.0
    Everything went smooth and they even gave us an upgrade. All of the agents were very professional and accommodating. We'll definitely rent from this National location again.
  • TR
    Thomas Rutschmann
    Oct 10, 2025
    1.0
    We allready payed a deposit over booking.com and when we got there to pick up our car the didnt accepted the same creditcard that we used to pay the deposit. They didnt even tried to charge it. They also didnt accept our brothers creditcard bcs he wasnt the driver. Not even as him as a driver and me as a codriver bcs they need a creditcard from every driver they said. We didnt get any money back and also had to look for another rentalcar company. Stay away from that company they will scam you.
Read more reviews on Google

Frequently Asked Questions About National Car Rental

What types of car rentals does National Car Rental in Victoria offer?

National Car Rental in Victoria offers economy, luxury, and general car rentals including trucks, with the option of airport pick-up service.

How can I skip the counter when renting a car at National Car Rental in Victoria?

You can skip the counter by choosing any car in the aisle and managing your rental through the National app with Emerald Club.