Enterprise Rent-A-Car

Reviews

• EF

  Ellen Fowler

  2 days ago
  5.0
  Can’t believe how easy it was to rent a car with enterprise. The staff were kind and flexible and the price was amazing. For a week rental of a little Chevy spark it was $210. Will rent from them again!
• XY

  Xin Yu

  Apr 5, 2026
  5.0
  My husband Jason and I have been renting from Enterprise at the Olympic Village branch for the past four years, and our experience has consistently been excellent. This latest experience, however, truly stood out and deserves special recognition. Throughout the years, the team has always been friendly, professional, and easy to work with, which is why we keep coming back. This time, Zahid assisted us, and he was incredibly helpful and responsive. Due to our own mistake, we somehow left the headlights on overnight. When we returned the car the next day, it wouldn’t start. we were already anticipating the hassle of calling roadside assistance and potentially dealing with insurance, which would have been time consuming and frustrating. Instead, the team immediately stepped in to help. Nelson, who handles vehicle cleaning and maintenance, came over and helped jump-start the car right away. It was handled quickly and smoothly, and we were back on my way in no time. This simple but thoughtful act saved me a lot of trouble and really demonstrated their customer first mindset. It wasn’t just about completing a transaction - it was clear they genuinely care and are willing to go the extra mile when it matters. Every staff member at Olympic Village Branch we’ve interacted with over the years has been consistently kind, patient, and professional, making each rental experience smooth and pleasant. Highly recommend this branch to anyone looking for reliable service and a team that truly cares about their customers. Looking forward to continuing to rent from them in the future.
• MN

  M Nicole

  Mar 30, 2026
  5.0
  First time visiting this location. Was helped by Shadi Rezaei and she was awesome. She was helpful and quick, very friendly. The drop off was super easy too. Will def be back to this location.
• IA

  Iman Abouhamzeh

  Mar 29, 2026
  5.0
  I recently rented a car from Adam, and he was extremely helpful and professional. He provided one of the best customer service experiences we’ve had. Adam went above and beyond during the process, and everything was smooth and easy. Employees like him truly make a difference, and I believe he should be recognized and appreciated for his excellent work.
• ED

  Elaine Drysdale

  Mar 25, 2026
  5.0
  Staff were very pleasant and made efforts to make my day run more smoothly. They all appeared to enjoy their work. No price gouging when car return was a bit later than expected. Interior of car was immaculate; exterior of car was gleaming! I would definitely rate service as 5/5 and recommend this location at 2nd Ave near Quebec Ave, by Olympic Village in Vancouver.