Fountain Tire

4.5
291 reviews
Fountain Tire sign

About

Tire ShopAuto Repair ShopBrake ShopCar Battery StoreOil Change Service Station
Fountain Tire in Vancouver, a leading tire dealer offering auto repair services and Goodyear, Dunlop and Kelly tires for cars, trucks, Atv's, trailers, farm equipment and fleets.

Details

  • DeliveryNot available
  • DebitAvailable
  • Curbside pickupAvailable

Location

Fountain Tire
828 SW Marine Dr, Vancouver, BC
V6P 5Y8, Canada

Hours

Reviews

4.5
291 reviews
5 stars
230
4 stars
24
3 stars
8
2 stars
10
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, particularly highlighting Victor and Brody for their exceptional service.

Efficiency Issues

Several reviews noted concerns about slow service and longer wait times than expected, with some customers feeling that their appointments were not honored.

Trust and Transparency

There were mixed reviews regarding trust, with some customers feeling misled about necessary repairs and upselling practices, while others appreciated the honesty and thorough explanations provided.

Quality of Work

Overall, customers expressed satisfaction with the quality of repairs and services, although there were serious complaints regarding negligence leading to significant vehicle damage.
  • JS
    Jeanne Stewart
    1 day ago
    5.0
    They lifted my (full size, not donut) tire in and out of the car trunk for me. I finally got around to replacing the tire. (My tire goes from inside the trunk, into use. No spare, only a full size tire. Brand name doesn't matter. as long as it fits the car.) Great customer service. Great listening! They double-checked the tire was popped. I needed to pick it up tomorrow by 3pm. (Dropped off at 10 or 10:30 a.m.) It was ready for pickup!
  • SC
    S Choi
    Dec 13, 2025
    3.0
    Really good service and Vince was very nice. Only thing to note is I spoke to someone else over the phone who quoted me winter tire change price without the shop fees included. It was not a major difference, but felt a bit deceptive, and with the extra fees, it's cheaper to get it done at other major chain car shops.
  • FP
    Flavio Henrique Pimentel
    Dec 2, 2025
    5.0
    I had a great experience at Fountain Tire! The staff were incredibly friendly and welcoming from the moment I arrived. The team worked efficiently and kept me updated throughout the process, which I really appreciated. A special shout-out to Lily, her professionalism and positive attitude made the whole experience even better. Thank you to the entire Fountain Tire team for the excellent service! I’ll definitely be returning.
  • DD
    DXT
    Oct 15, 2025
    1.0
    Service staff are polite and friendly, but the actual service is painfully slow. Every visit takes much longer than the quoted time — what’s supposed to be an hour turns into two or three with this last time not actually having completed the job. Nice people, but the efficiency just isn’t there.
  • SH
    Sean Hashimoto
    Sep 19, 2025
    5.0
    Vince and the team are proven professionals, he helped us with company fleet vehicles as well as our personal vehicles. They do tires plus repairs and maintenance. Added bonus, they are Wheels Leasing authorized. Excellent customer service. You’ll be pleased you brought your vehicle here.

Frequently Asked Questions About Fountain Tire

When should I replace my tires?

Tires wear out over time, and how long they last depends on things like road conditions, driving habits, inflation, and temperature. The best way to know when to replace them is to check them regularly. Common ways to measure tread include the following. - Tread wear bars: When these are flush with the tread, it’s time to replace. - Coin test: If too much of the coin shows, your tread is low. - Tread depth gauge: The most accurate way to measure. If your tread is low or you see cracks, bulges, or notice vibration, come see us.

What are some signs my vehicle is out of alignment?

It doesn’t take much to throw your alignment off—potholes, curbs, or just everyday driving. Poor alignment can lead to faster tire wear and poor handling. Common signs include: - Vehicle pulls to one side - Crooked steering wheel - Uneven tire wear - Loose or unstable steering - Vibration in the steering wheel If something feels off, we’re happy to take a look.