Enterprise Rent-A-Car

4.3
550 reviews

About

Car Rental AgencyVan Rental
Need a rental car in Vancouver, BC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Olympic Village location today.

Location

Enterprise Rent-A-Car
22 East 2nd Ave, Vancouver, BC
V5T 1B1, Canada

Hours

Reviews

4.3
550 reviews
5 stars
407
4 stars
47
3 stars
15
2 stars
19
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.

Reservation Issues

Several reviews noted problems with honoring reservations, including unavailability of booked vehicles and poor communication.

Vehicle Condition

Feedback indicated mixed experiences regarding vehicle conditions, with some customers receiving well-maintained cars while others reported receiving damaged or poorly maintained vehicles.

Rental Process

The rental process was generally described as smooth and efficient, although some customers experienced delays and issues during pickup.

Overall Satisfaction

While many customers expressed satisfaction with their rental experiences, there were notable complaints about inconsistent service and reliability.
  • AG
    Avery Gillick
    2 days ago
    4.0
    Good client oriented service.
  • KC
    Kerri Cates
    4 days ago
    5.0
    Excellent service great customer experience. I would definitely use enterprise again and tell my friends.
  • LB
    Laura Beatrice
    Nov 1, 2025
    1.0
    Terrible service and customer care. The first time I went, my reservation was not respected because they had no cars, and I had to cancel all my travel plans. The second time, a woman who claimed to be the manager was extremely rude with an awful attitude.
  • SR
    S R
    Oct 31, 2025
    5.0
    Traveled from Japan for the first time and we didn’t know anything about car rentals here. Because there were many bad reviews (like maaaany other car rental companies in Vancouver), we were worried about renting a car from here, but our experience with them was great! Location was in the downtown so convenient, all the staff were VERY nice and helpful, the car we got was very nice and comfortable. We booked compact but they didn’t have it so ended up having intermediate car with additional 5 dollars per day(which turned out to be great) We paid 300 for 4 days rental plus insurance with unlimited mileage.There were cheaper options at YVR but they had even more bad reviews and we didn’t want to go get the car at the airport (40min trip from our Airbnb). Would love to use them again, thank you for the great service!!!
  • EO
    Ernesto Jr Obieta
    Oct 21, 2025
    5.0
    Thank you Pihla Peltoniemi! Had great time renting with Toyota Cross 2024!

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours of Enterprise Rent-A-Car in Vancouver?

Enterprise Rent-A-Car in Vancouver is open Monday to Friday from 8:00 AM to 5:00 PM, and on Saturday and Sunday from 9:00 AM to 4:00 PM. The location is closed on November 11, 2025.

Where is the Enterprise Rent-A-Car location in Vancouver?

The Enterprise Rent-A-Car is located at 22 East 2nd Ave, Vancouver, BC, V5T 1B1, Canada.