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Enterprise Rent-A-Car

4.0
(614 reviews)

Business Details

102 - 1111 West Georgia St, Vancouver, BC
V6E 4M3, Canada
(604) 688-5500

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Vancouver, BC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Vancouver location today.

Location

Enterprise Rent-A-Car
102 - 1111 West Georgia St, Vancouver, BC
V6E 4M3, Canada

Hours

Reviews

4.0
614 reviews
5 stars
375
4 stars
74
3 stars
37
2 stars
38
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Shane and Deepanshu.

Reservation Issues

Several reviews highlighted problems with reservations, including unavailability of booked vehicles and poor communication regarding changes.

Vehicle Condition

While many customers reported receiving clean and well-maintained vehicles, there were complaints about receiving dirty cars and issues with vehicle functionality.

Location Accessibility

Customers noted difficulties in finding the rental office and returning vehicles, suggesting a need for better signage and accessibility.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant frustrations, particularly regarding customer service and vehicle availability.
  • AJ
    Anant Jain
    1 day ago
    5.0
    Extremely happy with the service provided here. Shane and Samson always go the extra mile answering questions and providing details. Pickup and drop-off at this location have always been smooth for me!!
  • MA
    michelle a
    Feb 23, 2026
    5.0
    Conveniently located this Enterprise office always takes great care of their customers. They're so accommodating. Best car rental in the city.
  • JL
    Jay Lee
    Feb 18, 2026
    2.0
    made a reservation for a COMPACT SUV 3 weeks in advance, but when i arrived they offered me to choose between a F-150, or BMW X10 for extra $15. there wasn't enough time to look for any other rental car company so i had to opt for F-150. the car was way bigger than what was needed for the purpose or what i was comfortable with and the fuel efficiency was abysmal i ended up paying way more for gas than i should have with a compact SUV. overall not a very pleasant experience. i just don't understand how i made a reservation 3 weeks in advance and they called me 3 separate times to confirm if i was going to rent an SUV but still had none available. the only pleasant thing about my experience was that the check-in and return process was fast and easy.
  • KB
    Katrina Bernard
    Feb 18, 2026
    5.0
    The staff there are always so quick and helpful!! Love renting from here
  • KP
    Katherine Phillips
    Feb 7, 2026
    5.0
    Awesome service ! We enjoyed our rental , Mazda. cx5, mostly because it was familier to me as I drive the same at home, made things more enjoyable. Willing to give me what I needed as I needed a different drop off location. Thank you ! As always I have counted on enterprise to pick me up and take me to the rental office. KP

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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