Enterprise Rent-A-Car

Reviews

• CL

  Cheryl Lafferty

  Jun 9, 2026
  5.0
  Helpful and courteous agents. Perfect place to rent and return a car for international travelers. Quick Uber from downtown to this location was easy. Had a 2026 Chevy Equinox and it was a dream. Return location made it easy to enjoy the rest of our last day at Kitsilano Beach Park. Used BOUNCE to store our bags so we could be more carefree.
• AS

  Arthur Sacramento

  May 25, 2026
  5.0
  I have been using Enterprise Rent-A-Car for over 10 years and it is my go to rental service. Staff is usually very professional and accommodating.
• LS

  Leslie S

  May 20, 2026
  5.0
  I’ve rented from this location a couple of times and can highly recommend them as both experiences have been seamless. The customer service reps are friendly and helpful, cars are clean and reliable, super easy check in and return, and they’re not picky about small scratches and normal wear & tear like some rental companies. An extra shout out to the blonde girl (sorry didn’t catch your name) who assisted me with my recent rental, you are excellent!
• MA

  Maria Anders

  Apr 10, 2026
  5.0
  Hervorragender Service und super freundliches Personal. Man wird zum Fahrzeug begleitet, um zu schauen, dass keine Schäden vorhanden sind und alles funktioniert. Das Gleiche, wenn man das Fahrzeug abgibt. Würde jeder meinen Mietwagen bei Enterprise buchen. Vielen Dank
• AF

  Adam Fulton

  Mar 21, 2026
  1.0
  Rent at your own risk. I lost $200 booking ski passes, showing up for my reservation booked in advance and they said they had no cars. Reservations are no guarantee of a vehicle apparently. When this happened once before under previous managers they contacted Olympic village drove me over and got me a car quickly. This time they said they could not do that and gave me the number of a call center, totally abandoned as it were. I have booked here for 16 years and either head office or this branch is not serving customers appropriately to support repeat business. I did not feel like a respected customer in this instance. Bye bye Enterprise hello Avis? At least previous managers would try to make it right or offer a free rental in the future, but times may have changed. I do know that there is a revolving door of management and I’ve seen quite a few changes there.

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