National Car Rental

Reviews

• DM

  David Malicki

  Feb 22, 2026
  5.0
  A warm welcome, smooth check-in, and a clean, reliable vehicle. Really exceptional service. It was my second time at the Terrace location, and the first time was equally outstanding!
• MM

  Max Marlan

  Jan 29, 2026
  5.0
  I cannot thank the team at National Car Rental in Terrace, B.C., enough for their outstanding service. After an issue with my rental vehicle that was completely out of my control, I arrived feeling very stressed. That's when Dan stepped in. He was incredibly polite, understanding, and, most importantly, a fantastic listener. He immediately took ownership of the problem and worked diligently to find a perfect solution for me. His customer orientation and dedication were through the roof—it was some of the best service I've ever experienced. This wasn't just about Dan, though. The entire team at this location clearly pays the highest attention to quality service, customer care, and safety, which was so important in this situation. They turned a potentially ruined trip into a demonstration of what excellent customer service looks like. My highest recommendation. I will absolutely be doing business with this specific National location in Terrace whenever I'm in the area. Thank you, Dan and team!
• DL

  David Linklater

  Jan 3, 2026
  2.0
  You have to rent snow tires separately in the winter in northern British Columbia or risk death or injury.
• DS

  Dale Stogryn

  Sep 23, 2025
  4.0
  Very friendly staff. Good vehicle but unlike most National outlets there was no offer of a choice of vehicles to rent.
• BS

  Brian Salvaneschi

  Dec 12, 2024
  5.0
  Friendly courteous helpful staff. Easy peasy pickup and return. Decent pricing, good insurance coverage. I like it.

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