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Fountain Tire

4.3
(206 reviews)

Business Details

13689 104 Ave, Surrey, BC
V3T 1W3, Canada
(604) 588-3077
https://www.fountaintire.com/stores/surrey-bc

About

Tire ShopAuto Repair ShopBrake ShopCar Battery StoreOil Change Service Station
Fountain Tire in Surrey, a leading tire dealer offering auto repair services and Goodyear, Dunlop and Kelly tires for cars, trucks, Atv's, trailers, farm equipment and fleets.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • RestroomAvailable

Location

Fountain Tire
13689 104 Ave, Surrey, BC
V3T 1W3, Canada

Hours

Reviews

4.3
206 reviews
5 stars
162
4 stars
7
3 stars
7
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, helpful, and professional service, with specific mentions of Joe and Norm going above and beyond.

Service Speed

Numerous reviews highlighted the quick turnaround times for tire repairs and changes, often accommodating customers without appointments.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about disorganization, poor communication, and unprofessional behavior from some staff members.

Pricing and Transparency

Customers appreciated the fair pricing and lack of upselling, with several mentioning that they felt they received honest assessments and good value.
  • IF
    Ila Flamand
    Jan 10, 2026
    1.0
    A big disappointment, save your money, sanity and time. Not the best service in Surrey, too bad Tom the Tireman is retired, they had the absolute best service ever. Fountain tire? Not so much, stuff goes missing and nobody takes accountability, staff are confused about rebates, etc. Never again, I'll take my business elsewhere.
  • MI
    Melissa Ieraci
    Jan 9, 2026
    3.0
    I experienced a few issues with my tire purchase at Fountain Tire. I was initially told I would receive a $175 manufacturer rebate, but later learned it was $125. During installation, my wheel was damaged and not disclosed; it was later repaired. There was also confusion regarding a vehicle jack, which was later clarified. The owner followed up and provided a refund regarding my rebate. The issues were addressed after follow-up.
  • MS
    MJ S
    Jan 7, 2026
    5.0
    I had extremely great service, I saw smoke/steam while driving and I called them and asked if they can check my vehicle, I talked to the store manager Joe and he was very helpful and told me to come in as soon as I can, anyway Norm was the assistant manager in charge and he did and awesome job telling me what was wrong and the vehicle was fixed once they got the parts, I also was given a ride and picked up while my vehicle was serviced, thank you for the wonderful customer service that I received today. I went from anxiety to relieved. Great place to have your vehicle maintained
  • AF
    Adelene Fernandez
    Dec 1, 2025
    5.0
    Came in for a tire change appointment. I was blown away by how fast the service was. Also very clean and well lit auto shop. Great job to Joe the owner and his crew. Highly recommended!
  • NN
    Netty Noodles
    Nov 25, 2025
    5.0
    Thank you so much to the guys at Fountain tire today. I had a split front winter tire and they put my spare on for nothing. So no charge for doing this. Thanks again for your excellent service today. Annette

Frequently Asked Questions About Fountain Tire

When should I replace my tires?

Tires wear out over time, and how long they last depends on things like road conditions, driving habits, inflation, and temperature. The best way to know when to replace them is to check them regularly. Common ways to measure tread include the following. - Tread wear bars: When these are flush with the tread, it’s time to replace. - Coin test: If too much of the coin shows, your tread is low. - Tread depth gauge: The most accurate way to measure. If your tread is low or you see cracks, bulges, or notice vibration, come see us.

What are some signs my vehicle is out of alignment?

It doesn’t take much to throw your alignment off—potholes, curbs, or just everyday driving. Poor alignment can lead to faster tire wear and poor handling. Common signs include: - Vehicle pulls to one side - Crooked steering wheel - Uneven tire wear - Loose or unstable steering - Vibration in the steering wheel If something feels off, we’re happy to take a look.

Brand Certified Facts from Fountain Tire

Fountain Tire partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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