Business Details
About
Tire ShopAuto Repair ShopBrake ShopCar Battery StoreOil Change Service Station
Fountain Tire in Surrey, a leading tire dealer offering auto repair services and Goodyear, Dunlop and Kelly tires for cars, trucks, Atv's, trailers, farm equipment and fleets.
Details
- DebitAvailable
Location
Hours
Reviews
4.3
206 reviews
5 stars
162
4 stars
7
3 stars
6
2 stars
5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly Joe and Winston, for their exceptional service and willingness to accommodate urgent requests.
Service Speed
Customers frequently noted the quick turnaround times for tire repairs and changes, often being impressed by the efficiency of the service.
Professionalism
While most reviews highlighted professionalism and honesty, a few customers reported negative experiences with dismissive staff, indicating inconsistency in service quality.
Pricing
The business was recognized for fair and reasonable pricing, with several customers appreciating the lack of upselling and hidden fees.
Appointment Issues
Some customers experienced disorganization with appointments, including being unable to honor scheduled times, which led to frustration.
- IFIla Flamand2 days ago1.0A big disappointment, save your money, sanity and time. Not the best service in Surrey, too bad Tom the Tireman is retired, they had the absolute best service ever. Fountain tire? Not so much, stuff goes missing and nobody takes accountability, staff are confused about rebates, etc. Never again, I'll take my business elsewhere.
- MIMelissa Ieraci3 days ago2.0I experienced several issues with my recent tire purchase at Fountain Tire. At the time of purchase, I was told I would receive a $175 manufacturer rebate, but later learned the rebate is $125. When I asked about this, I was given a different explanation. During installation, my wheel was damaged, and I was not notified. I noticed it myself and brought it to their attention. The wheel was repaired. After the service, I discovered my vehicle jack was missing. When I raised this concern, I was told my vehicle does not come with a jack, which is incorrect. This issue remains unresolved. The shop followed up, but the concerns above were not resolved.
- MSMJ S5 days ago5.0I had extremely great service, I saw smoke/steam while driving and I called them and asked if they can check my vehicle, I talked to the store manager Joe and he was very helpful and told me to come in as soon as I can, anyway Norm was the assistant manager in charge and he did and awesome job telling me what was wrong and the vehicle was fixed once they got the parts, I also was given a ride and picked up while my vehicle was serviced, thank you for the wonderful customer service that I received today. I went from anxiety to relieved. Great place to have your vehicle maintained
- AFAdelene FernandezDec 1, 20255.0Came in for a tire change appointment. I was blown away by how fast the service was. Also very clean and well lit auto shop. Great job to Joe the owner and his crew. Highly recommended!
- NNNetty NoodlesNov 25, 20255.0Thank you so much to the guys at Fountain tire today. I had a split front winter tire and they put my spare on for nothing. So no charge for doing this. Thanks again for your excellent service today. Annette
Frequently Asked Questions About Fountain Tire
When should I replace my tires?
Tires wear out over time, and how long they last depends on things like road conditions, driving habits, inflation, and temperature. The best way to know when to replace them is to check them regularly.
Common ways to measure tread include the following.
- Tread wear bars: When these are flush with the tread, it’s time to replace.
- Coin test: If too much of the coin shows, your tread is low.
- Tread depth gauge: The most accurate way to measure.
If your tread is low or you see cracks, bulges, or notice vibration, come see us.
What are some signs my vehicle is out of alignment?
It doesn’t take much to throw your alignment off—potholes, curbs, or just everyday driving. Poor alignment can lead to faster tire wear and poor handling.
Common signs include:
- Vehicle pulls to one side
- Crooked steering wheel
- Uneven tire wear
- Loose or unstable steering
- Vibration in the steering wheel
If something feels off, we’re happy to take a look.
What’s included in the seasonal car care package?
Our seasonal car care package gets your vehicle ready for the weather ahead. It includes:
- Fresh engine oil and filter
- Chassis lubrication (as needed)
- Charging and starting system check
- Brake inspection
- Fluid top-ups
- Belt and hose inspection
- Battery test
- Tire and pressure check
- Heating/cooling system check
- Lights, wipers, and overall safety check
It’s a great way to make sure your vehicle is ready for the season.
What do the numbers on my tires mean?
The numbers on your tire’s sidewall tell you the size, load rating, and speed rating.
Example: 225/55R17 97H
- 225 – Tire width (mm)
- 55 – Height as a % of width
- R – Radial construction
- 17 – Wheel diameter (inches)
- 97 – Load rating (how much weight it can carry)
- H – Speed rating (maximum safe speed)
These numbers help us match you with the right tire.
When should I put my winter tires on?
A good rule of thumb: when you can see your breath — about 7°C and below. At that temperature, all-season tires start to harden, while winter tires stay flexible and grippy. Booking early helps you beat the rush.
What are the regular business hours for Fountain Tire in Surrey?
Fountain Tire in Surrey is open Monday to Friday from 8:30 AM to 5:00 PM, and on Saturday from 8:00 AM to 4:30 PM. It is closed on Sundays.
Which tire brands does Fountain Tire offer?
Fountain Tire offers tires from Goodyear, Cooper Tires, Dunlop, Kelly Tires, Kumho Tire, and Sailun.
What types of vehicles does Fountain Tire provide tires for?
Fountain Tire provides tires for cars, trucks, ATVs, trailers, farm equipment, and fleets.
What automotive services does Fountain Tire in Surrey provide?
Fountain Tire offers tire replacement, flat repair, seasonal tire changeover, air conditioning service, brakes, batteries, wheel alignment, oil and filter changes, and general mechanical services including auto tune-ups.
Is Fountain Tire in Surrey open on public holidays?
Fountain Tire is closed on public holidays such as November 11th, December 25th, December 26th, and January 1st.
Can I pay with a debit card at Fountain Tire in Surrey?
Yes, Fountain Tire accepts debit card payments in-store.
What are some nearby automotive service options around Fountain Tire in Surrey?
Nearby automotive services include Midas for oil changes and repairs, Mister Transmission for brake and transmission repairs, and Budget Brake & Muffler Auto Centres for brakes and tire services.
Are there any nearby car care facilities where I can get my car washed after a visit to Fountain Tire?
Yes, Dutchy's Hand Car Wash is nearby and offers car wash and auto detailing services, which customers can consider after visiting Fountain Tire.
Are there any nearby dining options close to Fountain Tire in Surrey?
Yes, nearby restaurants include Bozzini's Restaurant offering Greek, Indian, and Italian cuisine, and Ben's Appliances which also has a bar and grill restaurant.
How can nearby public transit or landmarks help customers find Fountain Tire in Surrey?
Fountain Tire is located at 13689 104 Ave in Surrey near well-known automotive and service businesses like Midas and Mister Transmission, making it easy to find in the local auto repair area.