Enterprise Rent-A-Car

Reviews

• DL

  Doug La

  5 days ago
  1.0
  Poor service including Call Centre, Williams Lake office, and Smithers office, scam people by changing the contract, trying to add extra costs to the new contact hoping people don't know, not respond back to people complain, and trying to add extra charges after dropping the vehicle off. I would not recommend people to deal with this company especially the Williams Lake and Smithers office.
• MC

  mel cha

  Oct 12, 2025
  5.0
  Excellent service by Harsh, the manager.
• JP

  James Allen Pegues

  Sep 2, 2025
  5.0
  First class car rental experience.
• AR

  Amanda Runciman

  Aug 7, 2025
  1.0
  Terrible customer service. Gave my rental keys to someone else and then gave me a vehicle in desperate need of an oil and filter and refuse to service the car. So now I am driving something for 2 months that needs service and isn’t reliable. Both the manager and the enterprise customer service line treated me so poorly and said either return the vehicle and go without or keep driving it! Don’t rent from them!
• DD

  D Donaghue

  Jul 13, 2025
  5.0
  Conveniently situated within Smithers Airport, renting a vehicle from this Enterprise location is effortless! The branch manager, Harsh, is friendly, affable and a pleasure to deal with. He had the paperwork ready for our arrival, and explained the terms to us without any preamble, which was nice after our long, tiring flight. The SUV rental was in good shape and came pre-filled with a tank of gas. Returning it a week later was also very straightforward, and Harsh was again very friendly and wished us safe travels on our flight home. I would fly into Smithers Airport again, just to visit this Enterprise location, since renting an SUV or truck in Northern BC is an absolute must if you want to go sightseeing.

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