Enterprise Rent-A-Car

4.5
256 reviews

About

Car Rental AgencyVan Rental
Renting a car at Victoria Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Victoria Airport today.

Location

Enterprise Rent-A-Car
9429 Canora Rd, Sidney, BC
V8L 1P2, Canada

Hours

Reviews

4.5
256 reviews
5 stars
196
4 stars
27
3 stars
7
2 stars
8
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their efficiency and willingness to assist.

Rental Process

The rental process was frequently described as quick and seamless, with many customers appreciating the fast pick-up and drop-off services.

Vehicle Quality

While most vehicles were reported as clean and well-maintained, there were some complaints about receiving different vehicles than booked and issues with vehicle cleanliness.

Shuttle Service

The shuttle service to and from the airport was generally noted as convenient and timely, although some customers experienced issues with early morning availability.

Reservation Issues

Several customers reported problems with reservations, including cancellations and lack of communication regarding vehicle availability.
  • TB
    Trevor Brent
    Nov 8, 2025
    5.0
    Bus picked us up at the airport quickly and was driving our rental 10 min later.
  • KD
    Kaitlyn Dalton
    Nov 4, 2025
    5.0
    Highly recommend this Enterprise location! The gentleman that assisted us was extremely efficient and friendly making the entire process enjoyable. The vehicle we rented was clean and warm when we arrived for pick up and drop off couldn’t have been easier. We will definitely be using this rental location again!
  • DS
    Darryl Stewart
    Oct 30, 2025
    5.0
    No wait once at location. Difficulty phoning for transportation from airport. GREAT car upgrade at no charge!
  • MN
    Mike N.
    Oct 25, 2025
    1.0
    I reserved a minivan in August 2025 but when I phoned them from the airport to be picked up, they informed me that they did not have my van because another customer did not return it so they offered my two smaller SUVs. That solution was not useful but they booked a large SUV at their competition at the airport for me. They told me they would reimburse me the difference in cost. That was about $300. I gave them the information and proof I rented the other vehicle to be reimbursed but 2 months later they have done nothing. And of course the worker who I was corresponding with did not return my email inquiries after. Just a warning not to fall for this lie they tell their loyal customers. Your response to my review is also a lie since the link you sent does not exist! Also why would you send me to a French link? Just another example of trying to trick the public that you actual care what your customers problems when you are just trying to ghost them! Your manager at your rental office had two months to do something but did nothing!
  • RA
    Rhys Anderson
    Oct 21, 2025
    1.0
    Didn't give me the car I booked, not even the same class of vehicle. Customer service was terrible trying to resolve it. Was told a manager would give me a call but no one ever called.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car at Victoria Airport?

You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.

What are the operating hours of Enterprise Rent-A-Car at Victoria Airport?

Enterprise Rent-A-Car is open every day from 8:00 AM to 5:00 PM.