Business Details
About
Tire ShopAuto Repair ShopBrake ShopCar Battery StoreOil Change Service Station
Fountain Tire in Salmon Arm, a leading tire dealer offering auto repair services and Goodyear, Dunlop and Kelly tires for cars, trucks, Atv's, trailers, farm equipment and fleets.
Details
- DebitAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
142 reviews
5 stars
108
4 stars
12
3 stars
6
2 stars
3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist, especially in emergency situations.
Service Quality
While some customers reported excellent service and quick turnaround times, others experienced delays and issues with service accuracy.
Accountability Issues
Several reviews highlighted a lack of accountability regarding vehicle damage and service errors, leading to customer dissatisfaction.
Communication
Customers expressed frustration over poor communication regarding service timelines and issues, with some feeling misled about the condition of their vehicles.
Trustworthiness
There were mixed feelings about the trustworthiness of the service, with some customers feeling they were upsold or not given accurate information.
- SMStephanie MuellerOct 4, 20255.0Big shout out to the garage staff! They went above and beyond helping us ease our mind when we had a sensor failure on our way home from a camping trip. Without any formalities they checked our tire pressure and identified the problem within minutes. And as they were currently training new staff they even did it for free! We’re more than impressed by the friendliness, support and generosity in our case. I hope they get the appreciation they deserve.
- ZTZak ToulouseAug 5, 20253.0The staff are nice and friendly, great attitude. However they serviced an oil change and mentioned a ton of issues that should be addressed about my work truck. Considering that it’s front end components that impact stirring and safety, it shouldn’t take over a week to receive a quote… anyway I don’t think I’ll be using them for further servicing since they forgot to check that I have 2 light bulbs that need replacing :/
- KNKevin NewJul 11, 20255.0They gave me an accurate quote and showed me the issue prior to work being done. I will return.
- KHKim HerlickJun 16, 20251.0*UPDATE* Two emails have been sent to the email address below provided by Fountain Tire's customer service/ feedback department. I still have not been contacted in regards to our ongoing issue even though they reached out to me for more details. We are still waiting for some accountabilty or compenastion for the damage done to our vehicle (which has still not been fixed). We had great service in the past, but will never be back after what has happened recently with our vehicle. We brought our vehicle in to have the winters tires taken off the rims and the summers put on. We have had zero issues with the winter tires holding air over the winter. Fountain tire changed out the tires and we went on our way. By the time we got home the tires was very low. Pumped it up. Went low again. I drove back to Fountain tire (went low again and had them pump it up) and said it had gone flat 3 times and it had been less than a day since we had gotten the tires changed. They didn't have time to look at it, so I went home (went low again) and we took the wheel off. There was a HUGE gouge on the top of the inside of the rim and the tire isn't sealing. Obviously, it wasn't like this prior to dropping it off or we would have had flats over the winter. When we went back to show them, they weren't helpful at all and would take zero accountability for the damage. They said we MUST have hit a pothole. I'm sorry, I would have noticed a pothole big enough to do that amount of damage on the inside! We spoke to multiple employees both in person and on the phone and were given nothing but excuses. No help, refusal to fix the proplem. I am aboslutely blown away at how we were treated. They had every opportunity to make it right, instead they have lost loyal customers. It's really dissapointing to pay money for a service and have your property come back damaged at your expense.
- CMCorrie McDougallJun 11, 20251.0Brought our truck in because it was shaking in the front was told it probably needed the tires balanced. I explained we did not want to repair by proccess of elimination. The guy said he balanced the tires charged us $78 we drove away and the front end was still shaking. We took it to Jacobson Ford only to be told the tires had a factory defect and they couldn't be balanced be cause the 2 front tires had bulges. We have always gone to Fountain Tire in Chilliwack and now in Salmon Arm but we will never go back, what an absolute joke this is a tire shop how could they not know the tires had bulges. We were ripped off.
Frequently Asked Questions About Fountain Tire
When should I replace my tires?
Tires wear out over time, and how long they last depends on things like road conditions, driving habits, inflation, and temperature. The best way to know when to replace them is to check them regularly.
Common ways to measure tread include the following.
- Tread wear bars: When these are flush with the tread, it’s time to replace.
- Coin test: If too much of the coin shows, your tread is low.
- Tread depth gauge: The most accurate way to measure.
If your tread is low or you see cracks, bulges, or notice vibration, come see us.
What are some signs my vehicle is out of alignment?
It doesn’t take much to throw your alignment off—potholes, curbs, or just everyday driving. Poor alignment can lead to faster tire wear and poor handling.
Common signs include:
- Vehicle pulls to one side
- Crooked steering wheel
- Uneven tire wear
- Loose or unstable steering
- Vibration in the steering wheel
If something feels off, we’re happy to take a look.
What’s included in the seasonal car care package?
Our seasonal car care package gets your vehicle ready for the weather ahead. It includes:
- Fresh engine oil and filter
- Chassis lubrication (as needed)
- Charging and starting system check
- Brake inspection
- Fluid top-ups
- Belt and hose inspection
- Battery test
- Tire and pressure check
- Heating/cooling system check
- Lights, wipers, and overall safety check
It’s a great way to make sure your vehicle is ready for the season.
What do the numbers on my tires mean?
The numbers on your tire’s sidewall tell you the size, load rating, and speed rating.
Example: 225/55R17 97H
- 225 – Tire width (mm)
- 55 – Height as a % of width
- R – Radial construction
- 17 – Wheel diameter (inches)
- 97 – Load rating (how much weight it can carry)
- H – Speed rating (maximum safe speed)
These numbers help us match you with the right tire.
When should I put my winter tires on?
A good rule of thumb: when you can see your breath — about 7°C and below. At that temperature, all-season tires start to harden, while winter tires stay flexible and grippy. Booking early helps you beat the rush.
What types of tires does Fountain Tire in Salmon Arm offer?
Fountain Tire offers tires from brands like Goodyear, Cooper Tires, Dunlop, Kelly Tires, Kumho Tire, and Sailun for cars, trucks, ATVs, trailers, farm equipment, and fleets.
What auto repair services does Fountain Tire provide?
Services include air conditioning repair, flat tire repair, seasonal tire changeover, tire replacement, batteries, brakes, mechanical services, oil and filter change, wheel alignment, and commercial tire service.
What are the operating hours for Fountain Tire in Salmon Arm?
Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays and major holidays.
Where is Fountain Tire located in Salmon Arm?
Fountain Tire is located at 1371A 10 Ave SW, Salmon Arm, BC, V1E 1T2, Canada.
Does Fountain Tire accept debit card payments?
Yes, Fountain Tire accepts debit card payments.
Is curbside pickup available at Fountain Tire?
Yes, Fountain Tire offers curbside pickup for customer convenience.
What languages are spoken at Fountain Tire Salmon Arm?
English is the primary language spoken at Fountain Tire Salmon Arm.
Which nearby places can I visit after getting my tires serviced at Fountain Tire?
Nearby places include Tanto Latte for specialty cheese and grocery, Save-On-Foods for groceries and pharmacy, and Starbucks for coffee and refreshments.
Are there any fitness or recreation centers close to Fountain Tire in Salmon Arm?
Yes, Momentum Gymnastics, a gymnastics and sports club, is located nearby and is a great option for family activities before or after your visit.
Where can I find other automotive or home improvement services near Fountain Tire?
Nearby you can find United Floors for home improvement, Neucon Framing Ltd for construction services, and Blackstone Home Essentials for interior design and countertop installation.