Enterprise Rent-A-Car

4.3
197 reviews

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Richmond, BC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Beckwith Road location today.

Location

Enterprise Rent-A-Car
9051 Beckwith Rd, Richmond, BC
V6X 1V7, Canada

Hours

Reviews

4.3
197 reviews
5 stars
152
4 stars
8
3 stars
2
2 stars
5
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and professional, with many customers highlighting individual team members for their exceptional service.

Vehicle Quality

Most customers reported that the rental cars were clean, well-maintained, and in good condition, contributing to a positive rental experience.

Booking Issues

Several customers experienced problems with reservations, including unavailability of booked vehicles and issues with billing, leading to frustration and dissatisfaction.

Convenience

The location was noted for its accessibility and efficient processes, making the rental and return experience smooth for many customers.

Mixed Experiences

While many reviews were positive, there were notable complaints about unprofessional service and cleanliness issues with some vehicles, indicating inconsistency in customer experiences.
  • DY
    D Y
    1 day ago
    2.0
    The original vehicle's windshield wipers were worn out and caused extensive water-"smudging" and created streaks that made it very difficult to see out the windshield if it rained or even with condensation. This was a major safety issue and I had to return the car and ask for the wipers to be fixed or replaced. When I came back to the Enterprise to ask for the wipers to be repaired, the staff forced me to return the vehicle and replaced it with one that was lesser quality but with working wiper blades. The service attitude and speed was excellent by the staff. However, although I realize I only booked a "manager's special' and did get a good price, it was still somewhat disappointing to lose the better vehicle. I note that last time I rented with Enterprise, the vehicle had a bad smell which made my partner nauseated, and during a previous time, there was debris / garbage leftover in the car that was provided to me. The service and staff have always been very good, which is what brings me back. However, this is THREE straight times, I believe, that I rented with Enterprise and the vehicle has had issues. And from 3 different locations in Vancouver as well. I am concerned about the safety of your vehicles and the safety and vehicle inspection standards and policies at your company overall.
  • JT
    Julie T
    4 days ago
    2.0
    They don't have the inventory that they claim to have, and they're very friendly about offering extreme upgrades. Slow to release temp auth after vehicle return.
  • AL
    Alexander Leontiev
    Jan 6, 2026
    5.0
    Fast and good service! New car. Very friendly and helpful staff! Thanks for the team who was at the desk today, Jan 6 aroound 1.20 pm. You are awesome!
  • PL
    Patson Luk
    Jan 4, 2026
    5.0
    Convenient location from the airport but much cheaper than the airport options Very friendly and efficient staff. Pick up and return both completed within 10 minutes
  • PK
    pradeep kumar
    Jan 3, 2026
    5.0
    Just wanted to share my fantastic car rental experience ! The booking process was effortless, and I was pleasantly surprised with a free upgrade to a Benz. Big shoutout to the team, especially harman (I think that was his name) – you really made my day ! The whole experience was incredibly smooth.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Richmond, BC offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, trucks, and luxury or exotic models to suit various rental needs.

Where is the Enterprise Rent-A-Car location in Richmond, BC?

The Richmond Enterprise Rent-A-Car is located at 9051 Beckwith Rd, Richmond, BC, V6X 1V7, Canada.