Brand Certified
Enterprise Rent-A-Car
4.2(332 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
128 - 11051 Bridgeport Road, Richmond, BC
V6X 1T3, Canada
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(604) 278-1223
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.ca/en/car-rental-locations/ca/bc/richmond-bridgeport-rd-c405.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Richmond, BC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bridgeport Road location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
332 reviews
5 stars
228
4 stars
39
3 stars
8
2 stars
9
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Cleanliness
Several reviews noted that the rental cars were clean and well-maintained, contributing to a positive rental experience.
Communication Issues
Multiple customers reported difficulties with communication, including long wait times on calls and issues with email responses.
Billing Concerns
There were complaints about unexpected charges and difficulties in obtaining refunds, leading to dissatisfaction with the billing process.
Inconsistent Experiences
While some customers had excellent experiences, others reported significant issues with vehicle availability and service quality, indicating inconsistency across visits.
- JSJamie SwartFeb 25, 20265.0Young lads working there were great to deal with
- CLCalvin LoFeb 14, 20265.0Staffs were friendly and helpful, pick up was on time, car was clean..a very pleasant experience !
- MMMSMJan 24, 20265.0I've been renting from the Bridgeport location since 2018 and their customer service have always exceeded my expectations. The managers have changed a few times since then, yet the level of service stays the same, whoever the staff is. They're very friendly and helpful. That's why this location is my favorite of all. Highly recommended.
- SYSIMON YIUJan 11, 20264.0pleasant services, rental vehicle nice and clean
- IBIVY BACALDec 31, 20251.0This place would never take your call. Waited 30 minutes for a representative but then got disconnected at the end. Called them many times but none of my calls have gone through. Hope they would respond to my email though. We have returned the rental car 2 weeks ago but they have not returned our deposit of over 700$ yet. Tried calling them but no one would take our call. This place is a joke, they won't take you seriously. I was initially told that once they get the rental back they will bill my insurance directly, the deposit would be returned immediately. It is now close to 2026 and still nothing. Stay away from this place.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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