Enterprise Rent-A-Car

Reviews

• GC

  garth cook

  4 days ago
  3.0
  They offer you a prepay option on gas , at .40 cent a litre higher than the pump price at a gas station. That is terrible .
• RS

  Robert Scholander

  Mar 23, 2026
  5.0
  Great Service! Very friendly staff! It was a pleasant and seamless experience! I would highly recommend!
• RL

  Ryan Liu

  Mar 18, 2026
  1.0
  I had an extremely disappointing and suspicious experience with Enterprise Rent-A-Car. I originally booked an economy car, but was “upgraded” to a large SUV at no extra cost, which already felt unusual. I drove the vehicle straight for 9 hours overnight on the highway to the drop-off location at Abbotsford International Airport. At drop-off, there was no joint inspection. The employee simply told me to leave the key and go, which I trusted at the time. Shortly after, I received a call from one of their staff. The conversation immediately felt off — he asked what credit card company I use and whether I had insurance coverage. After confirming I was with TD, he suddenly claimed there was a “deep scratch” on the back of the vehicle and told me to contact my credit card company. This made no sense. I had just driven 9 hours straight on the highway — there was no incident that could have caused such damage. When I contacted their damage department and asked for proof, I was told that proof was “not needed” — that once they notice damage, I am automatically responsible. When I questioned why there was no joint inspection at return, I was told it’s “not required,” even though they admitted it would be better to have one. In the end, I was charged $1053 for a scratch I did not cause. It is very clear to me that because I declined their rental insurance, I was an easy target for extra charges. This experience felt extremely unfair and predatory. Therefore, a message to ALL CAR RENTERS, always take detailed photos and videos of your rental vehicle before and after use. I strongly recommend avoiding this company and choosing a more transparent and trustworthy rental provider.
• SL

  Sharon Ludlow

  Mar 9, 2026
  5.0
  Excellent service both with pick up and very rapid drop off! At the airport in PG now so would definitely recommend. Thank you PG Enterprise!
• PC

  Pieter Conradie

  Mar 3, 2026
  1.0
  Worst line up ever. No cars ready even with a reservation. What a joke. Not a lot of options if you want to rent at the airport. Appears as though they have ZERO ability to plan ahead and have vehicles available for people with reservations

Frequently Asked Questions About Enterprise Rent-A-Car