Business Details
About
Tire ShopAuto Repair ShopBrake ShopCar Battery StoreOil Change Service Station
Fountain Tire in Penticton, a leading tire dealer offering auto repair services and Goodyear, Dunlop and Kelly tires for cars, trucks, Atv's, trailers, farm equipment and fleets.
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.7
344 reviews
5 stars
301
4 stars
20
3 stars
6
2 stars4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, helpfulness, and willingness to go above and beyond to assist.
Service Quality
Overall, customers reported high satisfaction with the quality of service, including quick repairs and thorough inspections.
Pricing Transparency
Some customers expressed concerns about unexpected charges and pricing discrepancies, indicating a need for clearer communication regarding costs.
Reliability
Several reviews highlighted the reliability and trustworthiness of the staff, with many customers returning for repeat business.
Community Engagement
The business is noted for its involvement in local charitable efforts, enhancing its reputation within the community.
- KHKim Hicks6 days ago1.0We are not very impressed with the customer service at Fountain Tire. We bought brand new tires 2 years ago, they installed the wrong tires and now the tires are needing to be replaced with only 1/2 of the km's covered under the warranty. Quite the run around because of their own mixup in installing the wrong tires in the first place. 1st phone call they asked us to come in and were told they would see what they could do because the tires should not have worn like they did so fast and then no reply, 2nd phone call we were told the shop would cover new tires because the warranty wouldnt help due to their initial mistake installing the wrong tires, 3rd phone call to make an appointment we were told it would cost $1900 for the new tires. Whatever happened to good customer service and standing by what you say. As a small business owner I know the value of good customer service and the damage that bad service can do. Do better Fountain Tire, do better.
- MKMykaila Mackay (Kittykaila)Oct 22, 20255.0The manager chuck went above and beyond for me in a time of need that may have caused me more damage in the long run if he wasn’t able to squeeze me in and diagnose my engine problem. And a huge shout out to the front counter staff they are awesome to. Chat with and have a great sense of humour!
- LLLynda L LockOct 6, 20255.0The owners and employees at Fountain Tire Penticton are amazing. They do my twice-yearly tire swaps, regular maintenance, and urgent fixes. They also contribute to several worthwhile organizations in Penticton. Terrific group of people!
- VVVSep 29, 20251.0Came in for what I thought would be a quick tire swap and ended up waiting almost two hours, even though I had an appointment. When they finally got to my car, they didn’t even put the right tire pressure in—one was way overinflated and the other was low, so my dash light came on as soon as I drove off. When I asked them to fix it, the woman at the counter acted annoyed like I was the problem. Prices weren’t what I was quoted on the phone either, somehow the bill was about $70 higher with “shop fees” I wasn’t told about. I don’t mind paying for good service, but this wasn’t it. Honestly, I’d recommend going somewhere else if you want the job done right the first time, especially without the hidden fees.
- GSgail stanchfieldSep 13, 20255.0Super to deal with. Always kind and helpful. Thank you so much !!
Frequently Asked Questions About Fountain Tire
When should I replace my tires?
Tires wear out over time, and how long they last depends on things like road conditions, driving habits, inflation, and temperature. The best way to know when to replace them is to check them regularly.
Common ways to measure tread include the following.
- Tread wear bars: When these are flush with the tread, it’s time to replace.
- Coin test: If too much of the coin shows, your tread is low.
- Tread depth gauge: The most accurate way to measure.
If your tread is low or you see cracks, bulges, or notice vibration, come see us.
What are some signs my vehicle is out of alignment?
It doesn’t take much to throw your alignment off—potholes, curbs, or just everyday driving. Poor alignment can lead to faster tire wear and poor handling.
Common signs include:
- Vehicle pulls to one side
- Crooked steering wheel
- Uneven tire wear
- Loose or unstable steering
- Vibration in the steering wheel
If something feels off, we’re happy to take a look.
What’s included in the seasonal car care package?
Our seasonal car care package gets your vehicle ready for the weather ahead. It includes:
- Fresh engine oil and filter
- Chassis lubrication (as needed)
- Charging and starting system check
- Brake inspection
- Fluid top-ups
- Belt and hose inspection
- Battery test
- Tire and pressure check
- Heating/cooling system check
- Lights, wipers, and overall safety check
It’s a great way to make sure your vehicle is ready for the season.
What do the numbers on my tires mean?
The numbers on your tire’s sidewall tell you the size, load rating, and speed rating.
Example: 225/55R17 97H
- 225 – Tire width (mm)
- 55 – Height as a % of width
- R – Radial construction
- 17 – Wheel diameter (inches)
- 97 – Load rating (how much weight it can carry)
- H – Speed rating (maximum safe speed)
These numbers help us match you with the right tire.
When should I put my winter tires on?
A good rule of thumb: when you can see your breath — about 7°C and below. At that temperature, all-season tires start to harden, while winter tires stay flexible and grippy. Booking early helps you beat the rush.
What types of tires does Fountain Tire in Penticton offer?
Fountain Tire offers tires from brands like Goodyear, Cooper Tires, Dunlop, Kelly Tires, Kumho Tire, and Sailun for cars, trucks, ATVs, trailers, farm equipment, and fleets.
What are the operating hours of Fountain Tire in Penticton?
Fountain Tire is open Monday to Friday from 8:00 AM to 5:30 PM, Saturdays from 8:00 AM to 4:00 PM, and closed on Sundays and certain holidays like November 11 and December 25.
Which auto repair services does Fountain Tire provide?
Fountain Tire provides various services including tire replacement, seasonal tire changeover, flat repair, air conditioning, brakes, mechanical services, oil and filter changes, wheel alignment, batteries, and commercial, farm, and forestry tire services.
Does Fountain Tire in Penticton offer wheelchair accessible facilities?
Yes, Fountain Tire has wheelchair accessible entrance, parking, and unisex restrooms for customer convenience.
What payment methods are accepted at Fountain Tire?
Fountain Tire accepts debit cards, credit cards, and does not require cash only payments.
Is it possible to shop in-store or use curbside pickup at Fountain Tire?
Yes, Fountain Tire offers both in-store shopping and curbside pickup options.
Can I recycle batteries at Fountain Tire in Penticton?
Yes, Fountain Tire provides battery recycling services.
Which nearby service can help me with moving and storage when visiting Fountain Tire?
Nearby you can find Jade Line Moving and Storage and U-Haul Neighborhood Dealer, which offer moving and storage solutions, useful if you are relocating or need storage while servicing your vehicle.
What outdoor gear or sporting goods stores are near Fountain Tire?
Rifle Caddy, an outdoor gear and sporting goods store, is located nearby, ideal for outdoor enthusiasts visiting Fountain Tire.
Are there any emergency services close to Fountain Tire in Penticton?
Yes, the Penticton Fire Department, Station 202, and St. John Ambulance are nearby, offering fire protection and first aid services respectively, which can be reassuring for visitors in the area.