Business Details
About
Tire ShopAuto Repair ShopBrake ShopCar Battery StoreOil Change Service Station
Fountain Tire in Penticton, a leading tire dealer offering auto repair services and Goodyear, Dunlop and Kelly tires for cars, trucks, Atv's, trailers, farm equipment and fleets.
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.7
348 reviews
5 stars
305
4 stars
20
3 stars
6
2 stars4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly, helpful, and professional service provided by the staff, often highlighting their willingness to accommodate urgent requests.
Efficiency
Many reviews noted the quick turnaround times for tire repairs and services, with several customers expressing gratitude for being helped promptly even during busy periods.
Mixed Experiences
While most feedback was positive, some customers reported issues with service quality, including miscommunication about tire orders and unexpected charges.
Trustworthiness
Several customers appreciated the honesty and integrity of the staff, particularly in situations where they could have been charged for unnecessary repairs.
- HGHercules GilmanDec 30, 20255.0Quick and very good customer service - 10/10 will go again
- DBDonna BolithoDec 28, 20255.0Was getting a "hot brake" smell when I drove. Dropped in without an appointment and they checked it out, said it wasn't an emergency but I should get it serviced soon as the tire was spinning without actually catching on anything but either my emergency brake was not 100 percent releasing or something like a caliper sticking but it could wait a week or two. They didn't charge for checking it out and were so kind and professional. I would highly recommend this shop!
- DSDeanna ShardlowNov 26, 20255.0Thank you so much for fitting me in for my leaking tire , all the guys there are professional and really nice
- ABAlden BoysisNov 26, 20255.0Was visiting the area, needed my tire repaired as it blew. Found this business, immediately they took it in and before I had to leave back for Alberta, they had patched, fixed and put the tire back on my vehicle so quickly. Staff are impeccable, respectful, very professional. My wife and I made it to Alberta and back safely with no issues. Highly recommend this Fountain Tire to anyone in need of assistance. Thank you guys so much for your hard work, for being swift and helpful.
- KHKim HicksNov 17, 20251.0We are not very impressed with the customer service at Fountain Tire. We bought brand new tires 2 years ago, they installed the wrong tires and now the tires are needing to be replaced with only 1/2 of the km's covered under the warranty. Quite the run around because of their own mixup in installing the wrong tires in the first place. 1st phone call they asked us to come in and were told they would see what they could do because the tires should not have worn like they did so fast and then no reply, 2nd phone call we were told the shop would cover new tires because the warranty wouldnt help due to their initial mistake installing the wrong tires, 3rd phone call to make an appointment we were told it would cost $1900 for the new tires. Whatever happened to good customer service and standing by what you say. As a small business owner I know the value of good customer service and the damage that bad service can do. Do better Fountain Tire, do better. Update: The truck is question is not used commercially, we have another truck for that, this was never in any discussions. And we were told that the tires have a 105,000km warranty. Sad to see a local business use lies to cover their tracks.
Frequently Asked Questions About Fountain Tire
When should I replace my tires?
Tires wear out over time, and how long they last depends on things like road conditions, driving habits, inflation, and temperature. The best way to know when to replace them is to check them regularly.
Common ways to measure tread include the following.
- Tread wear bars: When these are flush with the tread, it’s time to replace.
- Coin test: If too much of the coin shows, your tread is low.
- Tread depth gauge: The most accurate way to measure.
If your tread is low or you see cracks, bulges, or notice vibration, come see us.
What are some signs my vehicle is out of alignment?
It doesn’t take much to throw your alignment off—potholes, curbs, or just everyday driving. Poor alignment can lead to faster tire wear and poor handling.
Common signs include:
- Vehicle pulls to one side
- Crooked steering wheel
- Uneven tire wear
- Loose or unstable steering
- Vibration in the steering wheel
If something feels off, we’re happy to take a look.
What’s included in the seasonal car care package?
Our seasonal car care package gets your vehicle ready for the weather ahead. It includes:
- Fresh engine oil and filter
- Chassis lubrication (as needed)
- Charging and starting system check
- Brake inspection
- Fluid top-ups
- Belt and hose inspection
- Battery test
- Tire and pressure check
- Heating/cooling system check
- Lights, wipers, and overall safety check
It’s a great way to make sure your vehicle is ready for the season.
What do the numbers on my tires mean?
The numbers on your tire’s sidewall tell you the size, load rating, and speed rating.
Example: 225/55R17 97H
- 225 – Tire width (mm)
- 55 – Height as a % of width
- R – Radial construction
- 17 – Wheel diameter (inches)
- 97 – Load rating (how much weight it can carry)
- H – Speed rating (maximum safe speed)
These numbers help us match you with the right tire.
When should I put my winter tires on?
A good rule of thumb: when you can see your breath — about 7°C and below. At that temperature, all-season tires start to harden, while winter tires stay flexible and grippy. Booking early helps you beat the rush.
What types of tires does Fountain Tire in Penticton offer?
Fountain Tire offers tires from brands like Goodyear, Cooper Tires, Dunlop, Kelly Tires, Kumho Tire, and Sailun for cars, trucks, ATVs, trailers, farm equipment, and fleets.
What are the operating hours of Fountain Tire in Penticton?
Fountain Tire is open Monday to Friday from 8:00 AM to 5:30 PM, Saturdays from 8:00 AM to 4:00 PM, and closed on Sundays and certain holidays like November 11 and December 25.
Which auto repair services does Fountain Tire provide?
Fountain Tire provides various services including tire replacement, seasonal tire changeover, flat repair, air conditioning, brakes, mechanical services, oil and filter changes, wheel alignment, batteries, and commercial, farm, and forestry tire services.
Does Fountain Tire in Penticton offer wheelchair accessible facilities?
Yes, Fountain Tire has wheelchair accessible entrance, parking, and unisex restrooms for customer convenience.
What payment methods are accepted at Fountain Tire?
Fountain Tire accepts debit cards, credit cards, and does not require cash only payments.
Is it possible to shop in-store or use curbside pickup at Fountain Tire?
Yes, Fountain Tire offers both in-store shopping and curbside pickup options.
Can I recycle batteries at Fountain Tire in Penticton?
Yes, Fountain Tire provides battery recycling services.
Which nearby service can help me with moving and storage when visiting Fountain Tire?
Nearby you can find Jade Line Moving and Storage and U-Haul Neighborhood Dealer, which offer moving and storage solutions, useful if you are relocating or need storage while servicing your vehicle.
What outdoor gear or sporting goods stores are near Fountain Tire?
Rifle Caddy, an outdoor gear and sporting goods store, is located nearby, ideal for outdoor enthusiasts visiting Fountain Tire.
Are there any emergency services close to Fountain Tire in Penticton?
Yes, the Penticton Fire Department, Station 202, and St. John Ambulance are nearby, offering fire protection and first aid services respectively, which can be reassuring for visitors in the area.